Who can I enroll on Methodist My Care?
Patients 18 and older can enroll. As an adult, you can enroll yourself and any of your children who are 17 or younger.
What is Methodist My Care?
Methodist My Care is a secure online tool for patients of Methodist Health System. It’s a convenient way for you and your family to access your health information through our patient portal and communicate with many of your care providers. Methodist My Care is available via desktop computer, mobile device or the Methodist My Care mobile app.
Is communication through the patient portal intended to replace telephone contact with my care provider’s office?
No. You are welcome and encouraged to call your care provider’s office. The portal is simply another option for you to use for routine matters that do not require an immediate reply.
What is the turnaround time for replies to messages sent through the patient portal?
We will make every effort to respond to your request within 24 hours. Messages received after business hours, on holidays or during weekends will be reviewed the next business day.
How does Methodist My Care work?
Methodist My Care can help you manage your health by bringing your electronic medical records and other resources to your fingertips. The secure online portal is available via desktop computer, mobile device or the Methodist My Care app. It allows you to:
Can I make appointments with and send messages to any Methodist Health System care provider through the patient portal?
Clinic and hospital staff can confirm if you can make an appointment or send a message to a particular provider. When scheduling appointments through the patient portal, available providers’ names will display on a drop-down menu. When sending messages, available providers’ names will display in a search field.
What is MyHealth One?
MyHealth One is a secure, personalized online environment that connects patients and caregivers to helpful tools and personal health records through SAHealth.com, Methodist Healthcare’s website.
What is the timing of clinical information viewable by patients in MyHealth One?
Transition of Care: Immediately. Content in the transition of care/summary of care isvisible to patients once the data has been delivered fromMEDITECH, which may be immediately after finalization in MEDITECH or upon discharge
How can my patients access MyHealth One?
Your patients can create an account today at www.SAHealth.com/MyHealthOne. They do not have to be an inpatient at our hospitals.
Where is Family Diagnostic Clinic located?
Located in Houston and Tomball and serving the Greater Houston area, the Family Diagnostic Clinic is dedicated to providing affordable, high-quality, and compassionate medical care.
What counties does Family Diagnostic Clinic serve?
Serving the Harris, Montgomery, and Waller county communities, the physicians, and staff of the Family Diagnostic Clinic are committed to delivering high – quality, affordable, and compassionate care to each of our patients.
