Patient-Faqs

who is nextgen patient portal

by Breanna Gaylord Published 2 years ago Updated 1 year ago
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What is the NextGen Patient Portal? Formerly known as NextMD, the Portal allows patient access to online secure communications with providers at all AHC locations, Personal Health Records, and medication refill requests.

Full Answer

How do I download the NextGen Healthcare patient portal for Mac?

Open the Mac App Store to buy and download apps. Through the Patient Portal Web Shortcut from NextGen Healthcare, you can communicate with your doctor, access medical records and test results, and request appointments and medication refills.

What can you do with NextGen Healthcare?

NextGen Healthcare. Description. Through the Patient Portal Web Shortcut from NextGen Healthcare, you can communicate with your doctor, access medical records and test results, and request appointments and medication refills.

How do I manage appointments in the NextGen Enterprise patient portal?

On the NextGen Enterprise Patient Portal home page, click Mail > Inbox. 2. From the Type list, select Appointments, and then click an appointment communication. 3. Depending on the type of appointment, you can: • Accept an appointment. • Reply to an appointment request with a reason. • Recall an appointment request. • Print an appointment.

How do I Change my Password in the NextGen Enterprise patient portal?

On the NextGen Enterprise Patient Portal home page, click Settings > Account Settings. 2. From Password, click Edit. 12/29/2020 Confidential - Proprietary Information - For Use By Authorized Company Clients Only.

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What is NextGen portal?

What is NextGen Portal? The NextGen Collaboration Portal was developed as part of an initiative to improve submission processing and to foster interaction with Industry. The Portal serves as a central location for submitting submissions, viewing submission statuses, and reviewing communications from the FDA.

Is NextGen same as NextMD?

Yes, NextGen has rebranded their patient portal from their old name of NextMD to NextGen Patient Portal.

What is NextGen Healthcare?

NextGen Healthcare, Inc. is an American software and services company headquartered in Atlanta, Georgia. The company develops and sells electronic health record (EHR) software and practice management systems to the healthcare industry.

Is NextGen Healthcare legit?

Is NextGen Healthcare a good company to work for? NextGen Healthcare has an overall rating of 3.8 out of 5, based on over 884 reviews left anonymously by employees. 74% of employees would recommend working at NextGen Healthcare to a friend and 66% have a positive outlook for the business.

Is NextMD legitimate?

NextMD is a secure, web-based portal to send an email to your physician for non-urgent medical questions, to request or cancel appointments, to request prescription refills and to receive test results and referrals.

How do I add a provider to NextGen?

1) Open the EMR that you need to change the provider on. Click on the provider's name displayed next to the encounter name. 2) Select the provider from the drop down that you want to change to and click on save.

What does NextGen mean?

​used to describe a product or form of technology that has been developed recently and is likely to replace current products or technology.

How many clients does NextGen Healthcare have?

On average, the platform currently supports over 100,000 caregivers and their more than 150 million patients. In December, the platform reached a milestone of powering over 1 million virtual visits in 2020.

Is NextGen an EMR or EHR?

NextGen Healthcare offers NextGen Office—a cloud-based EHR – specifically designed for private practices. NextGen Office is a fully integrated practice management solution that includes specialty-specific content, a claims clearinghouse, and an easy-to-use patient portal.

Is NextGen Hipaa compliant?

NextGen is cloud-based and optimized for multiple platforms. It is ONC-certified, HIPAA-compliant and compatible with desktops, laptops, smartphones and tablets.

Is Epic better than NextGen?

Reviewers felt that Epic meets the needs of their business better than NextGen Healthcare EHR. When comparing quality of ongoing product support, reviewers felt that Epic is the preferred option. For feature updates and roadmaps, our reviewers preferred the direction of Epic over NextGen Healthcare EHR.

Is NextGen cloud-based?

NextGen Office, formerly known as MediTouch, is a set of cloud-based software solutions developed primarily for smaller, independent medical practices. Health facilities use this to provide higher quality care while creating a better experience for both the patient and provider.

Is Epic better than NextGen?

Reviewers felt that Epic meets the needs of their business better than NextGen Healthcare EHR. When comparing quality of ongoing product support, reviewers felt that Epic is the preferred option. For feature updates and roadmaps, our reviewers preferred the direction of Epic over NextGen Healthcare EHR.

How many employees does NextGen Healthcare have?

2,600 employeesWe are NextGen Healthcare Our 2,600 employees across the globe work together to empower the transformation of ambulatory care.

What is NextGen database?

Funded by Global Affairs Canada and the International Development Research Centre (IDRC), the NextGen Database is a fully searchable, bilingual, online, public database that includes Canadian researchers from universities, colleges, institutes, think-tanks and civil society organizations working on international ...

What is NextGen PM?

NextGen® medical practice management solutions allow you to capture your practice's true revenue potential. Our solutions are easy to learn, simple to use, and sophisticated to help you meet today's complex billing challenges.

Better Healthcare Outcomes for All

More time with patients. Improved quality of care. Streamlined operations and better financial outcomes.

Your path to better starts here

Informed by healthcare providers like you and built by some of the brightest minds in the business, our solutions are tailored to practices of any size.

Dig into our content from industry experts

Discover the insights, trends, and policies affecting ambulatory practices in today’s complex healthcare environment.

Recognition of industry-leading innovation

For more than 48 years, NextGen Healthcare has designed and deployed solutions that empower our clients to transform healthcare. To date, our solutions have garnered many industry accolades, but we’re most proud that our work has helped improve the lives of patients and providers.

How to log into NextGen Enterprise Patient Portal?

If your practice has provided you a temporary username and password, you can log on to NextGen Enterprise Patient Portal and activate your account. 1. On the logon page, click Create Account. The Terms and Conditions page opens. 2. Read the terms and conditions and click I Accept. The New to Patient Portal page opens. 3. Click I have a temporary username and password. The Temporary username and password page opens. 4. On the Temporary username and password page, under Enter temporary username and password, do the following: a. Type the temporary username provided by the practice. b. Type the temporary password provided by the practice.

How to enroll in NextGen?

If your practice has sent an email and invited you to enroll in NextGen Enterprise Patient Portal, use the enrollment link in the email. You must have a phone number and date of birth registered with the practice or have a person number. 1. Click Enroll Now or the enrollment link you received from your practice in your email address. The Terms and Conditions page opens. 2. Read the terms and conditions and click I Accept. The Personal information page opens. 3. On the Personal information page, do one of the following: • If you have registered with a phone number and your date of birth, type your phone number and type your date of birth in mm/dd/yyyy format. • If you have only person number available, select I have my Person Number, and type your person number. 4. Click Next.

What are the username and password policies for NextGen?

In NextGen Enterprise Patient Portal, the username and password policy has been updated for the following pages: • Enrollment • Logon • Account Settings The username and password policies are as following: • Your username must be unique. You must provide a username in between 6 to 50 characters and it can be a combination of alpha-numeric and special characters (except any whitespace as character). The user name is not case sensitive. • You must choose a password that is easy to remember but difficult for others to guess. The password must be in between 8 to 200 characters. The password must be a combination of upper or lower case letters, numbers, and special characters. You should not use commonly used passwords such as password or password1. To get the mostly used password details, visit the list of most common passwords page. If the password meets the password policy, then the corresponding marks for each criterion will change to mark.

How many digits are required for NextGen?

Note:Whenever you log on to NextGen Enterprise Patient Portal account you have connected with Google Authenticator mobile application, you must type a six-digit verification code. If you open the Google Authenticator mobile application, it will generate a new random code each time for you to use.

When do you receive an email notification from a medical practice?

You can receive an email notification: • When you receive any correspondence from the practice, such as appointments, documents, statements, medications, messages, templates, interactive medical forms, and personal health record. • When your practice locks or unlocks your accounts. • When you change your username, password, security questions and answers, or an account email address.

Is NextGen a trademark?

NextGen is a registered trademark of NXGN Management, LLC. Mozilla and Firefox are trademarks of the Mozilla Foundation in the U.S. and other countries. Adobe, and Acrobat, and Reader are registered trademarks of Adobe Systems Incorporated in the United States and/or other countries.

How to contact NextGen Enterprise?

Looking for support? Have questions? Contact NextGen Enterprise at 855-510-6398, NextGen Office at 877-523-2120, or contact us using our form online today!

Who can tell you the web address of your patient portal?

Any questions or issues related to the Patient Portal are best addressed by your medical provider. Your provider’s office can tell you the web address of your patient portal, and how to register or login.

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