How do I contact the patient portal support team?
Give our Patient Portal Support a call at 315-624-9470 or email us at [email protected] Our Patient Portal is designed to help you monitor your personal medical records. It does not provide any emergency medical service. If you have a medical emergency, call 911.
What is upstate Family Health Center patient portal?
Upstate Family Health Center's Patient Portal is fast, simple and secure and available to you 24 hours a day, seven days a week. On the Portal you can book an appointment, request a prescription refill, message your practice and even view your lab results.
What services does upstate University Hospital offer?
Upstate University Hospital offers emergency services at two locations, both covered by the same medical staff. Additionally, Upstate offers extra specialities in emergency care—for pediatrics at our downtown location, and for seniors on our Community Campus.
What is upstate University Hospital's philosophy?
Our philosophy is centered around meeting and exceeding the needs of our patients and their family members. Browse through this site for information regarding your hospital stay, and the support and services available to you. Upstate University Hospital offers emergency services at two locations, both covered by the same medical staff.
How do I sign up for the Patient Portal?
If you are a new patient, you automatically get a Portal account with a temporary password. Temporary passwords are only available for 48 hours. If this password expires you will need to get a new password from your Upstate Family Health Center office or call Portal Support at 315-624-9470
What is Patient Portal?
Our Patient Portal is designed to help you monitor your personal medical records. It does not provide any emergency medical service. If you have a medical emergency, call 911.
Can I request a prescription refill on the Portal?
Yes. You can request refills on the Patient Portal by clicking "Refill Requests" in the "Messages" section of the dropdown menu on the Portal homepage.
Can I ask my provider a question through the Portal?
Yes. The Patient Portal is a fast, simple and secure way to contact your Care Team with non-urgent medical questions. Click "Ask the Practice Team" to get routine matters addressed qucikly whether you're at home or on the go.
Can you use portal messaging in an emergency?
Portal messaging should never be used in an emergency situation. If you are experiencing a medical emergency, please call 911.
Can I schedule an appointment on the Portal?
Yes. You are encouraged to use the Portal for appointment scheduling. Once you log into your Portal account, navigate to the "Appointments" section of the dropdown menu and submit your "New Appointment Request."
How to access Amita?
Simply open the app, scroll to Health Records under Health Data and search for "AMITA." Select your site and log in with your existing portal credentials.
Can a patient create a family login?
Yes. Patients can create a family login account that will allow them to access selected family members' health information within the same login account. Family members will have the same access to patient information and actions. In order to setup an account of this nature, log into each patient's portal account.
