Patient-Faqs

samaritan patient portal troy

by Carmen Schaden Published 1 year ago Updated 1 year ago
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How can I contact Samaritan medical center?

If you wish to discuss your experience with Samaritan Medical Center or any of its affiliates, we encourage you to contact our Patient Relations Department. It is our goal to share positive feedback with our staff, as well as address concerns and complaints if they arise.

Can I send messages to my physician from the hospital portal?

Messages that you would send to your physician from the hospital portal may not be seen for several weeks, if ever, depending on how frequently your physician sees patients at Samaritan. Because Samaritan cannot guarantee that each message would be received in a timely manner, messages are not included in our portal.

What results are available on the hospital portal?

These include sleep lab tests, discharge summaries and cardiopulmonary reports. Finally, results are available on the portal up to a year after they are entered. The hospital portal was turned on in May of 2014. Any result prior to that may not appear.

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What is mysamaritanhealth.com?

MySamaritanHealth.com is a secure online portal system that helps you manage many important aspects of your healthcare whenever it’s convenient for you. With your secure password, you can log into the online portals from any computer or smartphone with an Internet connection.

How long can you send a message to a physician at Samaritan?

Messages that you would send to your physician from the hospital portal may not be seen for several weeks, if ever, depending on how frequently your physician sees patients at Samaritan. Because Samaritan cannot guarantee that each message would be received in a timely manner, messages are not included in our portal.

How long does it take for lab results to appear in the portal?

Lab results appear in the portal six hours after they are completed. Not all lab tests are completed the same day as they are collected. Many are sent to specialized labs and can take several days to return. Pathology and transfusion reports are not included in the portal because they have special formatting.

Can you have more than one portal at Samaritan?

If you have login information, select the doctor’s office or facility you’d like to access from the list below. If you are a patient at several Samaritan locations, you may have more than one portal with information specific to that provider .

How to sign up for MyChart?

To sign up for MyChart, click the button below, then click SIGN UP NOW. You will be asked to enter the MyChart Activation Code that was emailed to you. If you don’t have an activation code, click SIGN UP ONLINE. If you need assistance, call the MyChart Help Desk at 833.395.2035. MyChart SIGN-UP.

What is the phone number for MyChart?

If you have questions or need assistance using MyChart call the MyChart Help Desk at 833.395.2035. If you have questions about your specific health information in MyChart, please contact your provider’s office directly.

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