What is the patient portal and how does it work?
The Patient Portal provides you with secure, online access to portions of your medical records, as well as an easy and convenient way to communicate with the practice through a secure internet connection. Think of it as an online account for your doctor’s office, similar to online banking or credit card accounts you may currently have.
When will you contact me for patient portal support?
Our staff will contact you sometime between Monday and Friday from 8AM to 5PM. Please note the patient portal is not monitored 24 hours a day, 7 days a week; we will respond as soon as possible but expect a minimum of 2-3 business days . If you have a more urgent matter please call the office so we can assist you on any urgent matter.
What do I do if I’m having issues signing up/accessing the patient portal?
Thank you for using our patient portal. If you’re having issues signing up for or accessing the patient portal, please click this link to send us your name, office location and portal concern. Our staff will contact you sometime between Monday and Friday from 8AM to 5PM.
When will I receive a response to my Patient Portal request?
Our staff will contact you sometime between Monday and Friday from 8AM to 5PM. Please note the patient portal is not monitored 24 hours a day, 7 days a week; we will respond as soon as possible but expect a minimum of 2-3 business days .
What is Jefferson Dental?
At Jefferson Dental & Orthodontics, we care deeply about our patients. We know that going to the dentist can be stressful for some who worry about discomfort, pain and finances. That’s why our team is dedicated to providing comprehensive solutions that enrich our patients' lives. We utilize world-class 3D scanning technology to increase transparency so that our patients feel at ease and can make informed decisions about their care.
How long does it take for Jefferson Dental to align teeth?
Jefferson Dental provides affordable braces and clear orthodontic trays that align the teeth in as little as 6 months to reveal a healthier, more confident smile. We are the leader in affordable braces for adults and kids, providing comfortable and modern orthodontic solutions near you. Our orthodontists provide the best service, friendly care and expert treatment.
Is Austin-Bergstrom International Airport a state of the art airport?
Austin-Bergstrom International Airport ( ABIA) is a state-of-the-art airport that's easy to get to and easy to get through. Passengers enjoy exceptional customer service Austin-style, free Wi-Fi (for up to 90 minutes), art exhibits, local food (from breakfast tacos to brisket and Shiner Bock beer) and 1,500 live music performances annually. In operation since 1999, the airport has roughly 350 daily flights with nonstop service to 70+ domestic and international destinations.
Does Jefferson Dental offer Saturday appointments?
Both of our Austin offices offer Saturday appointments with professional dentists that use state-of-the-art equipment and materials. To ensure affordable pricing, we offer a price match guarantee and a Dental Savings Plan to help you get the beautiful smile you desire without breaking the bank.
Welcome to Our Practice
You are the reason we are here and do what we do. We are dedicated to making sure you feel cared for and important. In addition, we are dedicated to providing you with compassionate, high-quality medical care.
Office hours
New patients are asked to arrive 30 minutes early to complete paperwork. You can download, print, and complete the forms prior to your appointment. Please bring the completed forms, a list of all medications you are currently taking, recent copies of x-rays, lab results, photo ID and your insurance card to your appointment.
Medication Refills
Please contact your pharmacy for refill requests. Your pharmacy will fax us the request and your refills will be processed within 72 hours. You may also request refills on the patient portal.
Billing
We require payment of your co-payment and past-due account balances at the time of service. We accept cash, checks, debit and all major credit cards. (Visa, Master Card, American Express, Discover.)
Insurance
We will submit claims to most major insurance carriers. Please bring your insurance card and I.D. with you to every visit so we can ensure that our records are accurate.
Cancellations or Rescheduling
To better serve the needs of all our patients, we ask that you call at least 24 hours in advance to cancel or reschedule appointments. We make every effort to stay on schedule, although emergencies arise.
After-hours & emergencies
If you are experiencing a medical emergency, dial 911. However, if you need after-hours advice for a medical concern, please call (512) 901-1111 and our answering service will assist you.