Patient-Faqs

www.washington university my patient portal

by Dr. Bobbie Bednar Published 1 year ago Updated 1 year ago
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How to contact Washington University Patient Portal Support?

For problems accessing various parts of the service before or after you are logged in, contact the Washington University Patient Portal Support Team at [email protected] or call (314) 273-0985.

What is the Washington University Follow My Health patient portal?

Our patient portal is a web-based pathway that gives existing patients access to a secure, convenient and free way to manage their personal health care information at Washington University School of Medicine.

How to sign up for MyPatientChart?

Self sign-up (for patients 18+). Visit MyPatientChart.org and click Sign Up Now. Enter your information and submit the form.

What is MyChart?

MyChart is a secure online tool that allows you to manage your personal health information.

How to sign up for MyPatientChart?

Self sign-up . Visit MyPatientChart.org and click Sign Up Now. Enter your information and submit the form (which uses a secure third-party identity verification system) to activate your account. Self sign-up is only available for patients age 18+.

What is MyChart online?

MyChart is a secure online tool that gives patients access to a convenient and free way to manage their personal health care information.

How long does a patient chart code last?

Activation code from your provider’s office. Visit MyPatientChart.org and click Have An Activation Code? Enter the code. Your code expires 90 days from date of issue. Follow the instructions to activate your account.

Can a parent access my chart?

Yes. Proxy access and allows a parent or guardian to log into a child or dependent’s personal MyChart account, and then connect to information regarding that patient. Visit MyChart for more information on Proxy access.

What is UW Health MyChart?

UW Health MyChart is a secure online service that allows you to view portions of your UW Health medical record, receive test results, schedule simple appointments, and more.

Who handles e-visits at UW?

e-Visits are handled by a UW Health physician assistant, nurse practitioner or physician who works in a UW Health urgent care or primary care clinic during the following hours:

How to get proxy access on MyChart?

Log into your MyChart and type in “request proxy access” in the search menu bar. Select “other account” to click the “request access” button. Select the appropriate proxy relationship and follow the instructions.

How long does it take to get results from MyChart?

How and when to view the results of a test. Most general test results are automatically released to your MyChart account the next day (within 24 hours). Other results are released either 4 or 14 business days after the result is finalized. Please be aware that you may see your results before your provider.

How to activate mychart?

Sign up at mychart.uwhealth.org: Instantly activate your account by going to mychart.uwhealth.org and selecting Sign Up Now, then Sign Up Online, then 3rd Party Identity Validation. Follow the process to validate your identity. After the validation process is complete, you will be able to access your MyChart account. You may also choose U.S. Mail if you would like an activation letter mailed to your home.

When are results released on MyChart?

Most general test results are automatically released to your MyChart account immediately upon being finalized.

Can a parent use MyChart?

Parents and legal guardians can use MyChart to manage their child’s (or children’s) medical care through proxy access, but there are some things to be aware of depending on the child’s age.

What is my portfolio?

Welcome to My Portfolio, a secure, confidential, easy-to-use site that connects you to your healthcare information wherever you are, 24 hours a day, 7 days a week.

What to do when you get to your appointment?

When you get to your appointment, please call the office to let them know you've arrived and office staff will share next steps.

Can a 12 year old have access to a clinical note?

(Guardians of children 12 or older have limited access to a child’s clinical information in accordance with patient privacy laws.)

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