Patient-Faqs

ut southwest patient portal

by Noemi Swaniawski Published 1 year ago Updated 1 year ago
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How do I contact UT Southwestern for patient support?

For assistance please call 214-633-4700 or email [email protected]. UT Southwestern offers a variety of support services to help patients while they’re in our hospitals and clinics, and even after they’ve gone home; these include: Clinical research is medical research that involves people like you.

How do I connect to the UT Medical Center healthelife portal?

Email [email protected] with questions. Watch the tutorial video below to connect your UT Medical Center HealtheLife Portal and Apple Health app on your iPhone. Ask your physician’s office or Patient Registration to register you. Call Patient Registration at 865-305-9501 and request an invitation to the Patient Portal.

Can UT Southwestern Medical Center at Dallas release my medical records?

The UT Southwestern Medical Center at Dallas has in place detailed policies and procedures regarding access to all medical records by our staff and employees and has carefully outlined the circumstances under which your medical information may be released to parties outside the organization.

What support services does Utut southwestern offer?

UT Southwestern offers a variety of support services to help patients while they’re in our hospitals and clinics, and even after they’ve gone home; these include: Clinical research is medical research that involves people like you.

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How to change demographics on MyChart?from utswmed.org

Sign onto MyChart and go to the My Account section, then click "Change Demographics". Be sure that your email address has been accurately entered. Make any changes needed, then click the "Accept Changes" button.

What to do if you lost your MyChart activation code?from utswmed.org

If you have lost your activation code, did not receive it or let it expire, contact the MyChart HelpLine during normal business hours at 214-648-8888 for assistance in obtaining a new activation code.

How to open MyChart app?from utswmed.org

Open the MyChart app on your smartphone by tapping the icon.

How long does MyChart expire?from utswmed.org

For your security, your access code expires after 60 days and is no longer valid after the first time you use it. If you allow yours to expire, contact the MyChart HelpLine during normal business hours at 214-648-8888 for assistance in obtaining a new activation code.

What is a MyChart?from utswmed.org

MyChart is your personal on-line health resource that allows you to communicate with your healthcare providers, request appointments and prescription renewals, and access portions of your UT Southwestern electronic medical record using an encrypted, secure internet connection.

How long does mychart keep my keyboard?from utswmed.org

MyChart wants to protect your privacy. While logged into MyChart, if your keyboard remains idle for 15 minutes or more , you will be automatically logged out of MyChart. Any information you have typed will be lost. We recommend that you log out of your MyChart session if you need to leave your computer.

How long does it take for MyChart to release results?from utswmed.org

Your test results are released to your MyChart account 2-4 days after they are finalized.

Patient health resources

Learn more about these common conditions and diseases, and call your doctor to discuss options for preventive care, including wellness checks and regular health screenings.

The journey to better health starts here

Our network brings together the different parts of healthcare to create a unique system. By connecting physicians, hospitals, caregivers, and patients, we have designed ways to achieve better coordination of care and better results.

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