Patient-Faqs

thriveworks patient portal

by Shaylee Dicki Published 1 year ago Updated 1 year ago

Why thriveworks online therapy?

Our team at Thriveworks has been researching and providing online therapy services in some form since 2003. This is when we saw that many people who are referred by a physician to seek mental health services never receive those services. And we recognized that online therapy could serve as a solution to this problem.

How does thriveworks handle my protected health information?

The Health Insurance Portability and Accountability Act (HIPAA), along with relevant state and local laws, strictly governs the way Thriveworks handles your protected health information (PHI). Thriveworks is considered a “covered entity” under HIPAA, meaning that we comply with HIPAA privacy rules.

What happens if I fail to attend a thriveworks session?

If you, as the client, fail to attend a session within 30 days of your last counseling session, or within 90 days of your last medication management session, Thriveworks will assume you have concluded your counseling relationship with your current counselor.

How do I Opt Out of thriveworks?

You also acknowledge that Thriveworks may contact you when you become an inactive client for feedback or other purposes, however you may opt out by contacting us at [email protected] or 1 (855) 2-THRIVE. Minors. Thriveworks prides itself on providing counseling for children.

Privacy and HIPAA

Thriveworks is a Covered Entity Under HIPAA. Your privacy and confidentiality is extremely important to us. If you have questions, concerns, or would like to find out more, please contact us here.

Insurance & Billing

Thriveworks is committed to providing you with the best experience possible. If you have questions or concerns about billing or insurance, please contact us here.

What is thriveworks counseling?

Thriveworks is a trusted brand of counseling and coaching services with more than 240+ offices across the United States. Now, in online therapy at Thriveworks, clients can connect with a licensed mental health professional virtually. They can choose between HIPAA-compliant live video or phone call.

When did thriveworks start?

Our team at Thriveworks has been researching and providing online therapy services in some form since 2003. This is when we saw that many people who are referred by a physician to seek mental health services never receive those services. And we recognized that online therapy could serve as a solution to this problem.

What Mental Health Issues Can Be Addressed in Online Therapy?

There is a range of mental health issues that can be addressed in online counseling with licensed professionals. For example:

What Is Online Therapy?

In 1986, Cornell University began providing an online therapy service of sorts when they developed a program called “Dear Uncle Ezra.” With Ezra, anonymous students could write to an anonymous therapist, and receive a prompt written reply.

Is thriveworks a mental health service?

Today, on this website, we acknowledge online therapy as an effective, medically reviewed option for mental health treatment. Thriveworks offers online mental health therapy and connects clients to skilled, licensed mental health professionals.

Is distance therapy new?

You might be surprised to hear that distance therapy practices aren't new. In fact, online mental health services are about as old at the internet itself. There are decades of research on telephone and online services that have shown that distance counseling services can benefit the client, and that clients often prefer them to traditional in person sessions.

Patient Portal

Patients can access their medical records online. The benefits of having access to your medical records online include:

HOW TO SECURELY MESSAGE THRIVE MEDICAL CLINIC

We are excited to team with Spruce to provide an easy way for patients to message our clinic for medication refills. Feel free to download the application for Thrive Medical Clinic.

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