How do I log in to my Patient Portal?
To get to your patient portal, you’ll need to contact your medical provider’s office for the web address. They can also provide you with instructions on how to register and log in if you need them. We apologize for any confusion or frustration this misunderstanding may have caused you. How can I reset my password, security question, or access code?
Why partner with SMG?
With more than 30 years of experience rooted in The Service Profit Chain research methodology, SMG’s approach to experience management is proven to help clients: Partnering with SMG has allowed us to increase automation, reduce costs, and improve the contact center experience for our customers.
What should I do if I have technical issues with patient portal?
You will need to contact your medical provider’s office for any technical issues. But before you do, please check that you’re attempting to access your patient portal from a desktop computer using a Chrome, Microsoft Edge, Mozilla Firefox, or Safari browser. This may solve the problem. If not, your medical provider can supply additional assistance.
What is SMG experience management?
SMG’s comprehensive experience management solution enables brands to take a holistic approach to managing experiences across all touchpoints and every level of the organization, so they can take informed actions that lead to tangible business outcomes. Measure + improve experiences across the customer journey to drive business outcomes.
SMG Stand Against Gun Violence
Amid the recent rise in shooting incidents across the country, the American College of Physicians issued a statement which affirmed their position that violence from firearms is a pressing public health concern.
An important message from the Board of Directors
"We feel it is important make clear our position, as an organization, on the recent event of the death of George Floyd and the outrage of the American people to all of the George Floyds across the country.