Patient-Faqs

secure patient portal for amherst family practice

by Monica Boyle Published 2 years ago Updated 1 year ago
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What is the patient portal for Family Practice Center?

FPC Patient Portal The Family Practice Center, PC, Patient Portal provides secure access to portions of your medical record and allows easy and convenient communication with our practice. So that we can provide this service without compromising your private information, no one will have access to your personal portal account except you.

How secure is the Family Practice Center?

The Family Practice Center, PC, Patient Portal provides secure access to portions of your medical record and allows easy and convenient communication with our practice. So that we can provide this service without compromising your private information, no one will have access to your personal portal account except you.

Why choose Amherst family practice?

At Amherst Family Practice, we treat our patients as we would a member of our family, with careful consideration and respect. Our staff of four full-time physicians and six physician assistants are prepared to take care of your health. Make an appointment with us today. Do you need a Spanish Interpreter?

Where can I use the secure patient portal?

The Secure Patient Portal is available anywhere with internet access, and is free for you to use. If you have questions about the Secure Patient Portal, please contact your clinic. If you have a medical emergency, call 911 for immediate help.

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What is a PDF authorization?

Authorization for Release of Medical Information (PDF) - Allows patients to authorize the disclosure of their health information to a designated individual, company, agency, or facility. Autorización De HIPAA Para Divulgar Información Del Paciente

What is virtual visit policy?

Virtual Visit Policy (PDF) - This policy describes the process for the documentation, maintenance, and transmission of information using virtual visit technology.

Is a message sent through the Patient Portal secure?

A message sent through the Patient Portal is more secure than email.

Is the Patient Portal open during business hours?

The Patient Portal is monitored during Health Center business hours only. Every effort is made to answer messages by the following business day. You should not expect to receive a response to a Patient Portal message on weekends, holidays, or any other time the Health Center is closed. If you need immediate medical advice when the Health Center is closed, call our main number (413-542-2267) and follow the prompts to speak with an advice nurse. If you need urgent medical care, please call Campus Police at 413-542-2111.

FPC Patient Portal

The Family Practice Center, PC, Patient Portal provides secure access to portions of your medical record and allows easy and convenient communication with our practice. So that we can provide this service without compromising your private information, no one will have access to your personal portal account except you.

Patient Portal Authorized Representatives

For Patients Who Are Minors: Due to federal and state confidentiality laws, patients who are between the ages of 14 and 17 are not required to disclose certain types of medical information to parents/legal guardians.

How to confirm if you have an account on UMass?

One way to confirm if you already have an account on our portal or not would be to use the "Forgot Password" link. Enter in your email address. It needs to match what we have listed in our database for you. Typically this would be your UMass email address if you are a student or employee.

What to do if you forgot your password on Medicat?

Sometimes when people forget their username or password the main screen just sits there and spins and doesn’t give you an error message of ‘invalid password’ or something like that. Pain! We know! Try this…click on the ‘Login’ button…scroll down…enter your username and password from this screen. If it’s entered incorrectly, you will at least get an error message. If that is the case…use the ‘Forgot Password’ link and an email will be sent to you from [email protected]. Check your spam folder if you can’t find it.

How to request a release of information from UHS?

You can use the Patient Portal to request that UHS send your medical records to you, another medical provider/facility/institution, or insurance company. Login to your account and click the "Forms" tab. Under Section A: UHS Forms, click "Release of Information UHS.". Complete and submit the Release of Information form.

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