How do I get in touch with patient portal support?
Call our support line 7 days a week from 7:00 a.m. - 7:00 p.m. at 844-982-4278. Forgot Username? | Forgot Password? New User? Need help logging in? Call our support line 24/7 at 844-982-4278. Looking for your old patient portal? Access your previous patient portal here. This opens in a new window.
How do I find my old patient portal?
Call our support line 24/7 at 844-982-4278. Looking for your old patient portal? Access your previous patient portal here. This opens in a new window. Schedule an appointment yourself or request to be contacted. View details about future appointments, including instructions and driving directions, or cancel appointments you no longer need.
Can I use a patient portal to communicate an emergency issue?
Patient portals should not be used to communicate an emergency or urgent issue. Click the links below to enroll or sign in to our patient portals:
What is the phone number for SJPN?
For any assistance with accessing My Care Connection for your SJPN records, including password resets or technical support please call our support center at 1.877.621.8014. Please do not call your primary care physician.
How to contact my care connection?
For My Care Connection, call 1-877-621-8014 to be directed to the appropriate person to assist you.
How to reset my health password?
Click the "Forgot password" link on the sign-in page to reset your password. You will be prompted to answer the security question that you set up when you signed up for your account. If you need further assistance, contact toll-free My Health Customer Support for technical support, including password resets.
Who owns my health records?
My Health Records and My Care Connection are owned and operated by Saint Joseph Health System and Cerner Corporation. They are fully compliant with federal and state laws pertaining to your privacy. Your name and email address will be treated with the same care and privacy given your health records and will never be sold or leased by My Health Records or My Care Connection.
Is MyHealthRecord safe?
MyHealthRecord has completed a security update. This update will make accessing your medical information online, through a computer, tablet or smartphone, safe and easy. It will also provide you with a better user experience and enhanced security. There have been no security breaches with your current account.
Does Saint Joseph Health System have online medical records?
Saint Joseph Health System offers several online tools that make accessing your medical record and managing your healthcare easier.
Can you access your patient record if your identity is verified?
Once your identity is verified, you'll be able to access your patient record.
Sign Up Now
To sign up for a MyPortfolio account, click the "Log in to MyPortfolio" button above and select "Sign Up Now."
eCheck-In Before Your Appointment
The paperwork you would normally fill out at an in-person office visit can now be done conveniently online through our eCheck-In process.
How to Complete eCheck-In
You can complete your eCheck-In up to seven days before your appointment.
What is OneCare portal?
My OneCare, powered by FollowMyHealth Patient Portal, is an all-in-one personal health record and patient portal. Manage your health information and communicate with providers in a secure, online environment 24/7. Sign up or log in below
How to contact OneCare support?
Need additional support with your My OneCare account? Call 888.670.9775 to speak with a member of our support team.
