Patient-Faqs

pt solutions physical therapy patient portal

by Eryn White Published 2 years ago Updated 1 year ago
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Full Answer

Vrunda Takalkar

Luke is a very caring and knowledgeable PT. He is an expert in treating sports related injuries and is passionate about helping all of this patients reach their goals.

Elisabeth B. - Canton, GA

Residency pushed me to look at things differently and individualize each treatment plan. I’m now able to handle a heavier caseload while maintaining the quality of patient’s treatment, building a relationship with patients, and maintaining a happy clinic environment.

Sheryl S. - Cumming, GA

Everyone was AWESOME! I enjoyed working with Madison, Jamie, and Marie. They all helped me tremendously.

Judy O. - Tulsa, OK

I cannot speak highly enough of this practice. Cody and his team are amazing people who care and aim to deliver the best treatment possible. My treatment at Strive Physical Therapy was tailored to my needs. There were multiple days my injury hindered me from doing certain exercises, and Cody changed my treatment on the spot to accommodate me.

Charles - Aquarena Springs

As a competitive athlete, I suffer from chronic Achilles tendinitis. I have been to numerous physical therapy groups in the area and the therapist at PT Solutions, Burnsville, has been the most helpful.

Emily C. - Burnsville, NC

Luke is a very caring and knowledgeable PT. He is an expert in treating sports related injuries and is passionate about helping all of this patients reach their goals.

Elisabeth B. - Canton, GA

Residency pushed me to look at things differently and individualize each treatment plan. I’m now able to handle a heavier caseload while maintaining the quality of patient’s treatment, building a relationship with patients, and maintaining a happy clinic environment.

What is physical therapy solutions?

The staff at Physical Therapy Solutions uses both hands-on manual treatment techniques as well as exercise based treatment programs to address a wide variety of non operative and post operative diagnoses. We believe both methods, when used together, provide the best possible outcome. Also, we understand that everyone responds differently to treatments. That is why each plan of care is tailored to each individual’s needs.

What is PT ME?

PT&Me is an educational site for patients interested in or considering physical, occupational, and/or hand therapy.

What is orthotic therapy?

Physical Therapy Solutions offers both over the counter and custom molded foot orthotics to help alleviate your pain and symptoms by helping to correct biomechanical issues affecting the ankle and foot. By helping to correct mechanical flaws, orthotics can help you return to a pain free lifestyle and activities you love.

Where is Forrest from PTS?

Forrest has been part of the PTS family since 2009 after completing his undergraduate degree in Exercise, Sport, Health Education from Radford University. Shortly after, he was accepted into the Doctorate of Physical Therapy program at Virginia Commonwealth University (MCV Campus). Forrest is now one of our team’s physical therapists and enjoys the wide variety of patient cases he sees at PTS. As native of Mechanicsville, Forrest grew up playing a variety of sports in and around Hanover County. He is an avid golfer and our certified TPI (Titleist Performance Institute) professional specializing in golf fitness and injury prevention. In his free time, Forrest can be found playing with his two young sons, golfing or running.

Where is Richmond Physical Therapy located?

7:00am – 6:30pm. Friday 7:00am – 5:00pm. Our Richmond Physical Therapy clinic is located inside the Richmond Ballet building on Canal Street. Our downtown location serves the heart of Richmond, with availability to meet the needs of those working downtown.

Is physical therapy a dynamic process?

Simply stated, the best laid plans, void of effective communication will fail. Physical therapy is a unique, dynamic, process in which a major factor in success is helping you help yourself.

Does Physical Therapy Solutions accept health insurance?

At Physical Therapy Solutions, we participate in most health care plans and accept a variety of smaller plans. Additionally, we offer a variety of flexible self-pay and payment plan options. We understand that your injury may have a profound impact on your finances and are committed to finding a way to help you in a cost effective manor.

Initiating The Patient Workflow

There would typically be a couple of “entry points” to the patient portal for a new patient or an existing patient. New patient registration could be done right from the appointment scheduler.

Advancing The Patient Workflow

Patients would receive an invitation to the patient portal in their email to login to the portal and set up their account. That would launch the workflow, and would include two factor authentication for security purposes.

Front Desk Procedures In The Portal

Back in the EMR, once patients have completed their registration, front desk users would access a list of registered patients, manage the sending of registrations, and check where the patients are in the online registration process.

Therapist Interventions In The Portal

Therapists would be able to review the information provided by patients via the portal.

Online Bill Payments With The Portal

Online bill pay would be another important step. After generating patient statements in the EMR, these would be sent to the patient via the portal. This will make the statements available online.

Our Commitment to Care

Professional’s primary goal is to relieve your pain and get you back to your normal level of activity. Our staff is comprised of compassionate, attentive healthcare professionals, living our philosophy of treating the patient, not just the injury. Read about our approach to care here.

Direct Access

Direct Access is an important philosophy at Professional Physical Therapy, and it’s relatively simple. It means that patients have direct access to physical therapy services without a prescription to receive physical therapy services. Learn more about direct access here.

Insurances We Accept

Read more about the health insurances we participate with throughout our network of physical therapy clinics*. Find your particular provider based on your area. Some payers are state specific.

Prepare For Your First Visit

We will do all we can to ensure that you have an exceptional experience with us. Before you come in for your first visit, it’s important that you know exactly what to expect, and what paperwork you will be required to bring with you.

New Patient Forms

In preparation for your first appointment with Professional Physical Therapy, please print the Patient Forms. Complete the forms at your convenience, and remember to bring them with you to your first scheduled visit.

Frequently Asked Questions

We know you have questions. Click on any of the commonly asked questions below to see the answer.

Empower your practice and patients with a Patient Portal

Providing the best healthcare means delivering an experience that engages patients early and frequently throughout their treatment journey. Practice Pro’s Patient Portal offers a suite of features that empowers your patients and increases access to your clinic’s most important services.

Digital Patient Intake

Offer your patients a fast, easy and secure way to complete intake forms online including demographics, surveys, questionnaires and custom PDF forms. It’s an easy way to manage personal information and health records.

Online Patient Statements and Bill Pay

Go paperless, even with billing! Practice Pro’s Patient Portal eliminates the cost of sending paper statements and allows your patients to view and pay invoices online. Giving patients convenient and secure access to financials will not only help you get paid faster but also improves the overall the patient experience you deliver.

Patient Forms

We encourage patients to gather information and submit their patient information forms prior to their appointment. It ensures we will have ample time for your evaluation and allows us to make sure that there aren’t issues with insurance or physician referrals.

Payments and Policies

We make every attempt to be proactive with insurance and billing issues. Manual Solutions has established policies to protect ourselves and our patients from unwanted surprises.

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