Patient-Faqs

provedence patient portal santa monica

by Augustine Ferry Published 2 years ago Updated 1 year ago
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What is the phone number for Santa Monica Family Physicians?

If one of your questions is not on this list, please call 310-829-8441 between the hours of 8 a.m. and 5 p.m., and one of our service representatives can help.

Does Aetna accept POS?

We accept the Aetna HMO Commercial/POS insurance plan. Please note that we will not be participating in the Aetna Value Network (AVN). We would be honored to continue providing care for you. Please call the member services number on the back of your insurance card. Let the member services representative know that you would like to continue receiving care from your PCP through Providence Saint John's Health Clinic. They will then transfer your care to your PCP at Santa Monica Family Physician Medical Group so you can continue booking your medical care appointments with us. The “our team” section of this website will list the doctor’s names, new office location and phone number for quick reference. We look forward to seeing you in our new office!

Does Providence Saint John's accept MAPD?

We accept SCAN’s MAPD insurance plans. Please call the member services number on the back of your insurance card. Let the member services representative know that you would like to continue receiving care from your PCP through Providence Saint John's Health Clinic. The “our team” section of this website will list the doctor’s names, new office location and phone number for quick reference. We look forward to seeing you in our new office!

What is MyChart?

MyChart is a secure online portal that allows you to access your electronic medical record and send messages to your doctor directly without going to the clinic or picking up the phone. You can also:

MyChart Access for Pediatric Patients Ages 12 and Up

It’s important for parents and teens to understand patient rights when it comes to accessing information on MyChart.

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