Patient-Faqs

prohealthcare patient portal

by Carli Sanford Sr. Published 2 years ago Updated 1 year ago
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Full Answer

How do I enroll in MyChart?

Sign up and instantly turn on your account by selecting "Sign Up Now," then "Sign Up Online." Follow the process to confirm your identity. After you confirm your identity, you'll be able to get to your MyChart account.

Is there a mobile app for MyChart?

ProHEALTH patients can get MyChart on their Apple ® iPhone and Google Android™ devices through a free app. The MyChart app allows you to send and get messages as well as to view:

Can I link to other apps and connect my MyChart accounts?

You can link your MyChart account to third-party apps through the FHIR standard. (FHIR ® is also called the Fast Healthcare Interoperability Resources standard and defines how health care information can be exchanged between different computer systems.)

Can I get to my family's medical records?

You can use MyChart to get to the medical record of another family member, such as a child, parent, spouse, partner or a close friend, through a MyChart feature called “proxy or proxy access.”

How do I get, view and pay bills online through MyChart?

ProHEALTH promises to safeguard our patients’ privacy and information. Paperless billing is a secure way for you to view and pay your bills online.

Can I schedule appointments through MyChart?

You can use MyChart to schedule appointments, whether that's to find a new primary care doctor, schedule a follow-up with your specialist, or find the nearest urgent care and tell them you're on your way .

How do I find the nearest urgent care?

To find the nearest urgent care, go to the "Find Urgent Care" section in MyChart. Once you have selected "Find Urgent Care," you'll be able to see a map of the closest urgent cares, as well as each location's current estimated wait time.

How long does it take to get approved for ProHealth?

This is an important step to connect you to us as your health care provider. Your connection will be approved within 48 hours.

Is myProHealth available 24 hours a day?

And it’s available 24 hours a day from any computer or smartphone. Using myProHealth is entirely up to you. If you prefer not to sign up, this will not affect the care you receive from any ProHealth provider.

Does MyProHealth have security?

myProHealth has security safeguards in place to protect your health information:

How old do you have to be to have full access to your records?

Beginning at age 12, privacy laws limit a parent or guardian’s access to full records. Beginning at age 14, full access to records may be granted with the person’s written approval. To request proxy access, complete the MyChart Proxy Access Sign-up Form (PDF) and mail or fax form to:

Is ProHealth Care MyChart secure?

Managing your health has never been easier. ProHealth Care MyChart gives you secure online access to your personal medical information to help you more actively manage your health.

What is the new program called that helps you manage any appearance-related side effects of your treatment?

Thriving, a new program designed to help you manage any appearance-related side effects of your treatment.

Can you add videos to your watch history?

Videos you watch may be added to the TV's watch history and influence TV recommendations. To avoid this, cancel and sign in to YouTube on your computer.

What age do you have to be to get a virtual urgent care visit?

To take advantage of virtual urgent care visits, patients must be registered for their own MyChart account, be age 6 or older, and be located in Wisconsin.

What is the number to call ProHealth Care?

More information: Call ProHealth Care's Coronavirus Hotline at 262-928-4499. Read about COVID-19 testing, visitation policies for ProHealth Care's hospitals and clinics, and more.

Can you get a symtom at home without care?

Mild symptoms can often be addressed at home without care. If you develop trouble breathing or other moderate symptoms, call your primary care physician, visit any ProHealth Urgent Care location or schedule a virtual urgent care visit.

What is ProHealth Care?

ProHealth Care has been the health care leader in Waukesha County and surrounding areas for over a century, providing outstanding care across a full spectrum of services. The people of ProHealth Care strive to continuously improve the health and well-being of the community by combining skill, compassion and innovation. ProHealth Care offers a collaborative environment that strives for excellence, nurtures respect for others and ensures accountability in delivering high quality care to our patients. We value employees who not only support our mission, but also those who continue to actively contribute to our outstanding environment of "the way you should be treated."#N#From our dedication to the community and exceptional patient care, to our focus on our people and their professional development, we appreciate your interest in making ProHealth Care your career choice.

What are some examples of careers in allied health care?

Technologists are trained to perform procedures - diagnostic radiology, lab and cardiovascular technicians, are examples of careers in this category. Many allied health care professionals work collaboratively with our providers, including surgeons, radiologists, nurses and pharmacists.

What are some examples of allied health professionals?

Allied health professionals play a key supporting role as technicians, technologists and therapists.Technologists are trained to perform procedures - diagnostic radiology, lab and cardiovascular technicians, are examples of careers in this category.

What is the role of a therapist?

Their role centers around evaluating and assessing a patient’s needs, keeping our patient’s physician and the care team informed while delivering compassionate care for each and every patient they serve . Some work independently as therapists in exercise, nutrition, health education, speech and daily function.

Why is it important to support our providers?

Those who support our providers and nurses are critical to the high quality and safe care we provide to our patients. We respect and value these support positions. Our recruitment team takes a mindful approach to making sure the right people are in the right roles.

Can you add videos to your watch history?

Videos you watch may be added to the TV's watch history and influence TV recommendations. To avoid this, cancel and sign in to YouTube on your computer.

How to pay ProHealth bill?

When you use Bill Pay, you can: 1 Manage all of your family’s ProHealth hospital and physician bills in one place. 2 View details about your visits and insurance explanation of benefits so you can clearly see what you owe. 3 Access or print your monthly statements at any time. 4 Arrange payment plans to pay balances over time, if eligible. 5 See your payment history and details of your payment plans.

How to contact ProHealth Care?

If you have questions about paying your bill or signing up for ProHealth Care Bill Pay, please contact us at 866-432-7855 between 7:30 a.m. and 5 p.m. Monday through Friday.

What is the phone number for ProHealth?

Call 866-432-7855 or send an email message to our Customer Relations team if you have questions about a ProHealth hospital or physician bill.

What is the new program called that helps you manage any appearance-related side effects of your treatment?

Thriving, a new program designed to help you manage any appearance-related side effects of your treatment.

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