Patient-Faqs

patient portal pembroke family medicine

by Mabelle Jones Published 1 year ago Updated 1 year ago
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What is the name of the family medicine practice in Pembroke?

Pembroke Family Practice Center is one of six family medicine practices owned and operated by Scotland Health Care System. The Pembroke staff has been serving the Robeson County community since 1989 and is dedicated to providing patients with quality, personalized care in a friendly, professional setting.

Why choose the Pembroke Medical Center?

The Pembroke staff has been serving the Robeson County community since 1989 and is dedicated to providing patients with quality, personalized care in a friendly, professional setting. We welcome both new and established patients to our practice.

Where is the Pembroke hospital office?

We are located on the fourth floor, tower D at the Pembroke Hospital on 705 MacKay Street. Is there parking? Yes, paid parking is available outside of tower D.

How do I get access to my personal medical records?

Get free, secure access to your personal medical records or request a medication refill any time, day or night with either the Pembroke or Oak Orchard Health Patient Portals.

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What services are offered here?

Our training includes extensive experience in newborn care, gynecology, dermatology, orthopaedics, minor surgery, family counseling, as well as many other medical subspecialties. In addition to office care, we actively collaborate with the Hospitalist Program for inpatient care, as well as nursing homes, behavioral health specialists and home care programs when appropriate.

What to call a CHMG physician?

In the event of an emergency, call 911. If you experience a non emergent healthcare need in the evening or on the weekend, call our practice to reach the on-call CHMG physician who can address concerns that cannot wait until regular office hours.

How to retrieve health information from Family Medical Center?

Retrieve and manage your health information online anywhere, anytime with your computer, tablet, mobile device or smart phone with Family Medical Center’s new patient portal, FollowMyHealth™. If you’re a patient of Family Medical Center, you can use FollowMyHealth to review your medical information online and communicate with your Family Medical Center office. This is a FREE service provided by Family Medical Center. In order to create your account, you’ll need an invitation code (usually the last four digits of your social security number). Please contact our office to enroll and receive your invitation email.

How long does it take to get a response from FollowMyHealth?

If you need urgent medical assistance, call 911. If you need a response from the office within 24 hours, please call the office. It may take two to three business days to receive a response to any FollowMyHealth communication with the office.

Is Follow My Health secure?

The Follow My Health website is secure and configured in such a way that hackers cannot access the information.

Can you call 911 for follow my health?

FollowMyHealth should never be used for urgent medical matters. If you need urgent medical assistance, call 911.

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