Patient-Faqs

patient portal my doctors office patient portal

by Miss Mary Pacocha MD Published 2 years ago Updated 1 year ago
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What do patients want in a patient portal?

It contains detailed track records related to recent doctor visits, discharge summaries, medications, immunizations, and lab results. It also provides patients with convenient access to personal health information while allowing them to interact and communicate with healthcare professionals via the internet.

Why to use patient portals?

  • Patient engagement: active involvement of patients in their own health care
  • User perceptions: thoughts, feelings, and opinions of patients, caregivers, and health care team members about their experiences with a patient portal
  • Health outcomes: impact of patient portals on clinical indicators

More items...

What is the purpose of the patient portal?

With a patient portal, you can:

  • Make appointments (non-urgent)
  • Request referrals
  • Refill prescriptions
  • Check benefits
  • Update insurance or contact information
  • Make payments to your provider's office
  • Complete forms
  • Ask questions through secure e-mail

What does our patient portal do for You?

With your patient portal, you can be in control of your health and care. Patient portals can also save your time, help you communicate with your doctor, and support care between visits.

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Why should I use the Doctors Care Patient Portal?

You can access the Doctors Care Patient Portal from any device with Internet capability to view your personal health information, communicate with your providers, view testing and lab results, or even print your work or school excuse.

How soon after I register will my health information be available through the patient portal?

Your visit information should be available within 12 hours of your visit. Testing and lab results will display as soon as 24 hours after your visit.

When can I expect a reply to health messages I send to my doctor’s office through the Doctors Care Patient Portal?

You will receive an answer within three business days. The Doctors Care Patient Portal should not be used for urgent situations.

Why is Cerner/IQHealth referenced on the website?

Cerner/IQHealth are companies we use to securely manage your electronic medical record information. The Doctors Care Patient Portal is a customized system that enables you to interact with this medical record system.

How to join Doctors Care IQHealth?

It’s easy! All new patients should receive an email invitation link to join Doctors Care IQHealth patient portal . Click on the link in the email to register for your account. Alternatively, you can click here to self-enroll.

Is Doctors Care Patient Portal secure?

The Doctors Care Patient Portal is easy to use, conveniently accessible from any device connected to the internet, and password protected so your health information remains private and secure.

Who has access to your information?

Only you and those to whom you grant access will have access to your information.

How is health information stored?

Your health and financial data are stored using secure encryption and security technology to protect your information . Patient information is always encrypted, firewall-protected and is under surveillance 24/7.

How long does it take to connect Nuvance Health to my health app?

fitness trackers, dietary trackers). Once we receive your request, we will be in touch (typically within two business days ) with next steps. Use this form to request connection.

Can providers update results?

Providers will update results and answer questions during their regular daily visit. If patients have questions about information in the portal, they can ask a member of the care. If a patient receives results after the provider has already done daily rounds, they will be discussed on the next visit.

What age do you have to be to disclose medical information?

For Patients Who Are Minors: Due to federal and state confidentiality laws, patients who are between the ages of 14 and 17 are not required to disclose certain types of medical information to parents/legal guardians.

Can a parent/guardian be a portal authorized representative?

For this reason, we find it necessary to ask our patients in this age group to complete a consent form naming a parent/guardian as their portal authorized representative. Without this consent from the minor patient, we will not be able to give parents/guardians access to the minor's portal. (Click the link below to access the form.)

How do I use a Patient Portal?

If your provider offers a patient portal, you will need a computer and internet connection to use it. Follow the instructions to register for an account. Once you are in your patient portal, you can click the links to perform basic tasks. You can also communicate with your provider's office in the message center.

What are the benefits of a patient portal?

Expand Section. With a patient portal: You can access your secure personal health information and be in touch with your provider's office 24 hours a day . You do not need to wait for office hours or returned phone calls to have basic issues resolved. You can access all of your personal health information from all ...

How old do you have to be to get access to your child's portal?

If you have a child under age 18 years, you may be given access to your child's patient portal, too.

Can you access all of your health information?

You can access all of your personal health information from all of your providers in one place. If you have a team of providers, or see specialists regularly, they can all post results and reminders in a portal. Providers can see what other treatments and advice you are getting. This can lead to better care and better management of your medicines.

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