What is a patient portal?
Patient portals - an online tool for your health. A patient portal is a website for your personal health care. The online tool helps you to keep track of your health care provider visits, test results, billing, prescriptions, and so on. You can also e-mail your provider questions through the portal.
What are MassHealth patient portals?
Massachusetts General Hospital's patient portals are online resources that help patients manage their condition or obtain a second opinion as well as arrange a virtual visit with their doctor or renew a prescription. Center for Connected Health
Why should I use a portal to manage my medicines?
If you have a team of providers, or see specialists regularly, they can all post results and reminders in a portal. Providers can see what other treatments and advice you are getting. This can lead to better care and better management of your medicines. E-mail reminders and alerts help you to remember things like annual checkups and flu shots.
How do I get in touch with my provider?
Providers can also get in touch with you through the portal. You may receive reminders and alerts. You will receive an email asking you to log in to your patient portal for a message. You can access your secure personal health information and be in touch with your provider's office 24 hours a day.
What is a patient portal used for?
A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits. Discharge summaries.
What are the different types of patient portals?
There are two main types of patient portals: a standalone system and an integrated service. Integrated patient portal software functionality usually comes as a part of an EMR system, an EHR system or practice management software. But at their most basic, they're simply web-based tools.
What should be included in a patient portal?
A robust patient portal should include the following features:Clinical summaries.Secure (HIPAA-compliant) messaging.Online bill pay.New patient registration.Ability to update demographic information.Prescription renewals and contact lens ordering.Appointment requests.Appointment reminders.More items...
How do you market a patient portal?
Seven tips on how to promote your patient portal Add a tag line to appointment cards, statements, newsletters, and other communication. An example: “Tired of playing phone tag? Sign up for the patient portal.” Change your practice's on-hold messaging to include information introducing the patient portal.
Who controls the patient portal?
Electronic patient portals comprise provider-tethered applications that allow patients to electronically access health information that is documented and managed by a health care institution [15]. Patient portals are owned and administered by health care institutions (such as hospitals).
What are the five main features of the new healthcare portal?
Five key features to look for in an EHR patient portalEasy to follow user interface. ... Messaging and communication. ... Registration. ... Scheduling. ... Enhanced security.
What information is excluded from patient portals?
However, it also had to exclude behavioral health, protected minor visits, research records, business records, and other sensitive record content. The portal automatically downloads or excludes documents based on type or provider, says Meadows, who helped solidify a process for integrating the portal with the EHR.
What are the pros and cons of patient portals?
What are the Top Pros and Cons of Adopting Patient Portals?Pro: Better communication with chronically ill patients.Con: Healthcare data security concerns.Pro: More complete and accurate patient information.Con: Difficult patient buy-in.Pro: Increased patient ownership of their own care.
Why do patients not use patient portals?
Disadvantages of patient portals result in these lower rates of use. For some people, they avoid using the portals altogether for reasons like security issues, low health literacy, or lack of internet. Even for those who do access their accounts, there are still other disadvantages of patient portals.
How do you increase patient portal engagement?
Here are some ways to encourage patient enrollment: Include information about the patient portal on your organization's website. Provide patients with an enrollment link before the initial visit to create a new account. Encourage team members to mention the patient portal when patients call to schedule appointments.
What are the three types of HMO models?
Some HMOs have different divisions that operate under different models, and employees usually get to choose which division they want to fall under.Staff Model. ... Group Model. ... Open-Panel Model. ... Network Model.
What is a PHR portal?
A patient portal is a type of personal health record (PHR) that is connected to an electronic health record (EHR) system. Patient portals provide a secure website through which patients can access their clinical data.
What is FollowMyHealth portal?
FollowMyHealth is an online tool that gives you anywhere, anytime access to your personal health records. This allows you to take a proactive role in managing your care. Many healthcare providers and physicians use FollowMyHealth as their main engagement platform.
What types of data are included in a patient portal and PHR?
PRHs can contain:Doctors' names and contact information.Allergy lists.Drug or medication lists.A record of illnesses or surgeries.A vaccination record.Chronic health conditions.Living wills or advance directives.Family histories.
How do I use a Patient Portal?
If your provider offers a patient portal, you will need a computer and internet connection to use it. Follow the instructions to register for an account. Once you are in your patient portal, you can click the links to perform basic tasks. You can also communicate with your provider's office in the message center.
What are the benefits of a patient portal?
Expand Section. With a patient portal: You can access your secure personal health information and be in touch with your provider's office 24 hours a day . You do not need to wait for office hours or returned phone calls to have basic issues resolved. You can access all of your personal health information from all ...
How old do you have to be to get access to your child's portal?
If you have a child under age 18 years, you may be given access to your child's patient portal, too.
Can you access all of your health information?
You can access all of your personal health information from all of your providers in one place. If you have a team of providers, or see specialists regularly, they can all post results and reminders in a portal. Providers can see what other treatments and advice you are getting. This can lead to better care and better management of your medicines.
