Patient-Faqs

mmh primary care patient portal

by Allie Mueller Published 2 years ago Updated 1 year ago
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What is the purpose of a patient portal?

With a patient portal, you can:

  • Make appointments (non-urgent)
  • Request referrals
  • Refill prescriptions
  • Check benefits
  • Update insurance or contact information
  • Make payments to your provider's office
  • Complete forms
  • Ask questions through secure e-mail

How to access the MyHealth patient portal?

The my health patient portal is free and available to all patients. There are two ways to sign up. Online. Go to Self-Enrollment, and complete the form to verify your account. Online enrollment is available to patients 18 and older. You will need either: Your Medical Record Number, or MRN, from your most recent discharge instructions.

Why are patient portals important?

  • Patient engagement: active involvement of patients in their own health care
  • User perceptions: thoughts, feelings, and opinions of patients, caregivers, and health care team members about their experiences with a patient portal
  • Health outcomes: impact of patient portals on clinical indicators

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What is a patient portal system?

In a nutshell, a patient portal is the user-facing component of an electronic health record (EHR) solution, which is intended to simplify patients’ access to medical data — i.e., physician notes, laboratory results, billing information, — and drive patient participation.

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What is the number to call for Middlesex?

If this page does not answer all of your questions, or you need non-urgent assistance, you can also call our Patient Portal Assistance Line at 860-358-6080 or email us at [email protected]

When did Middlesex Health switch to Epic?

On February 29, 2020, Middlesex Health switched to the Epic electronic medical record system and MyChart, the patient portal powered by Epic.

Getting Started

You must be 18 years of age or older to open a MyChart account for yourself or to be a proxy for someone else's MyChart account.

How To View Covid-19 Vaccination Record

If you are a Middlessex health patient, A record that you received the COVID-19 vaccine will be added to Epic, our secure electronic medical records system. You can view this record in the MyChart patient portal, in the Immunizations section under Health Summary.

Frequently Asked Questions

Middlesex Health is now offering MyChart because we have switched to Epic.

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