Patient-Faqs

mercy medical patient portal maryland

by Miss Antonina Kris IV Published 1 year ago Updated 1 year ago
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What is the patient portal?

With the patient portal you will be able to:

  • Send and receive non-urgent messages and information from your doctor's office, including test results and educational material
  • Easily notify the practice of changes to your personal information, including phone number, address, and insurance changes
  • Request a refill for a medication prescribed by a provider at the practice

More items...

What is patients portal?

A patient portal is an application that allows patients to have access to parts of their medical records from their primary care doctor, specialists, or other Healthcare organizations. Patients log into patient portals from either a PC, a tablet, or a smartphone.

What is a patient health portal?

With a patient portal, you can:

  • Make appointments (non-urgent)
  • Request referrals
  • Refill prescriptions
  • Check benefits
  • Update insurance or contact information
  • Make payments to your provider's office
  • Complete forms
  • Ask questions through secure e-mail

What is Mercy Health Plan?

Mercy Care is a not-for-profit health plan offering integrated care to children, adults and seniors eligible for AHCCCS benefits. Our broad network of providers offers services and supports for members with: You can learn more about your benefits. Just select your plan from the choices above.

What is eCheck-in in a doctor's waiting room?

What to do when you get to your appointment?

Can you use activation code to sign up?

Can a 12 year old have access to a clinical note?

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About this website

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MyPortfolio - Login Page

Communicate with your doctor Get answers to your medical questions from the comfort of your own home; Access your test results No more waiting for a phone call or letter – view your results and your doctor's comments within days

MyPortfolio - Login Page

Communicate with your doctor Get answers to your medical questions from the comfort of your own home; Access your test results No more waiting for a phone call or letter – view your results and your doctor's comments within days

PortfolioMD | University of Maryland Medical Center

Welcome to PortfolioMD for the University of Maryland Medical System. PortfolioMD is our secure web portal connecting healthcare providers to Epic Portfolio, allowing you to access your patient information when they are treated at a participating UMMS-affiliated hospital or ambulatory location.

MyChart - Login Page

Communicate with your doctor Get answers to your medical questions from the comfort of your own home Access your test results No more waiting for a phone call or letter – view your results and your doctor's comments within days

MyChart - Login Page - University of Mississippi Medical Center

Communicate with your doctor Get answers to your medical questions from the comfort of your own home; Access your test results No more waiting for a phone call or letter – view your results and your doctor's comments within days

Connecting My Portal With Other Apps

Dignity Health Medical Foundation - Woodland and Davis is committed to providing the tools you need to better manage your health. If you’re enrolled in our My Portal patient portal, you’ll soon have the ability to connect select health management apps to your personal health information. To learn more, click here .

General Enrollment FAQs

What is My Portal (Patient Portal)? My Portal (Patient Portal) is a website that allows you a convenient and secure way to view portions of your medical records and in some locations communicate with participating provider’s health care team. Within your My Portal account, you will be able to do the following:

MyChart Mercy - Online Health Portal

MyChart Mercy gives patients secure, online access to their health information. Patients can manage their doctor appointments, review test results and request prescription refills right from their phone or computer at any time of day. Ask your doctor or provider to help you open an account.

Mercy Personal Physicians at Canton

Mercy Personal Physicians at Canton offers access to top primary care doctors and medical specialists for families in Federal Hill, Canton, Fells Point, Harbor East, Mt. Vernon, Locust Point and Highlandtown.

How does Mercy Medical Angels work?

Mercy Medical Angels removes the barrier to medical care with transportation on the ground and in the air.

Does Mercy Medical Angels provide transportation?

With your support, Mercy Medical Angels will continue to provide transportation to patients with financial need.

What is eCheck-in in a doctor's waiting room?

You can use eCheck-In to: Update your address and other personal information.

What to do when you get to your appointment?

When you get to your appointment, please call the office to let them know you've arrived and office staff will share next steps.

Can you use activation code to sign up?

If you have an activation code, you can use it to sign up.

Can a 12 year old have access to a clinical note?

(Guardians of children 12 or older have limited access to a child’s clinical information in accordance with patient privacy laws.)

What is the patient portal?

The patient portal is a website that allows you a convenient and secure way to view portions of your medical records and communicate with your provider’s health care team. Within your portal, you will be able to do the following:

How can I create an account?

At your next visit, tell the staff you would like to have a portal. The staff will request your email address, and may have you complete a consent form. Within 30 minutes, you will receive an invitation with a link to enroll. Just click on the link and follow the instructions to complete your enrollment. Some facilities are providing onsite account creation during your stay. Ask your caregivers if it is available at the facility you visit.

Who has access to my account?

Some of the information in your portal is provided through your medical health record and is viewable by you and authorized staff of Dignity Health facilities. If you would like someone to have access to your records to help manage your care, you can sign a release to authorize a trusted relative to be set up as a proxy. This can also be terminated at any time by calling the technical support center. In the future we hope to add additional functionality that allows you to add additional information related to your health to your portal. If you do so, you'll have your information in a secure place that can be accessed anywhere you have Internet access.

Who do I contact for help?

Technical assistance is available 24 hours a day, seven days a week, (877) 621-8014. We can help you locate your portal invitation, sign up, log in, and navigate within the portal, but we can't answer your clinical questions. Please contact your healthcare provider for those inquiries.

How long does the enrollment link last?

The enrollment link expires 90 days from the day they are issued. If you are not able to find your invitation or it expired, you may request a new invitation from the staff at the facility that assist with your medical records. If you need technical help to locate the invitation, assistance enrolling, or navigating within the portal, you may contact our Technical Support center at (877) 621-8014; the staff are available 24 hours a day, seven days a week.

How old do you have to be to have a Dignity Health portal?

Children under 12 years of age and dependent adults who have a Dignity Health doctor may have a portal with an adult as the proxy. Accounts are not available for adolescents 12 – 17 years of age. For a dependent adult, they will need to sign a release, or you will need to provide a copy of the Medical Durable Power of Attorney before an account can be created for the dependent adult.

My Mercy Health App - Access Your Health Record, Find Care, Manage Appointments and More

Manage all aspects of your care from one convenient, secure patient portal.

MyChart - Access Your Mercy Health Medical Records

Using MyChart, you can access your Mercy Health medical records and patient chart in real time.

Evisits - Primary Care without Leaving Home

An ideal solution when you have have a common, non-urgent medical issue, a MyChart Evisit is a convenient service for existing primary care patients that is easy to book online from home, the office or wherever is convenient for you.

Pay a Mercy Health Bill

Learn more about the methods and ways to pay your Mercy Health hospital or physician practice bill.

Request Medical Records

Get information on how to request a copy of your Mercy Health medical records from a hospital or physician.

Download Our Hospital Pricing Sheets

Mercy Health is happy to provide information on anticipated charges for services most frequently provided at our hospital facilities.

Notice of Privacy Practices

Learn more about how medical information about you may be used and disclosed -- and how you may get access to this information.

What is eCheck-in in a doctor's waiting room?

You can use eCheck-In to: Update your address and other personal information.

What to do when you get to your appointment?

When you get to your appointment, please call the office to let them know you've arrived and office staff will share next steps.

Can you use activation code to sign up?

If you have an activation code, you can use it to sign up.

Can a 12 year old have access to a clinical note?

(Guardians of children 12 or older have limited access to a child’s clinical information in accordance with patient privacy laws.)

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