What is MedExpress Urgent Care?
MedExpress is an urgent care center that provides immediate walk-in treatment for illnesses and injuries, wellness exams, and employer health services.
How do I contact MedExpress customer service?
For billing questions, please contact us at 1-888-249-6365, Monday – Friday, 8 am to 7 pm EST. In case of a medical emergency, call 911. On your behalf and for your convenience, MedExpress will verify your coverage either before or during your visit and bill your insurance company directly for the services we provide.
Can MedExpress refer me to a different doctor?
Yes. MedExpress can help with referrals to other healthcare providers, such as hospitals, specialists, and primary care physicians (PCPs), after treating you as a patient. We want to make sure our patients get the follow-up care they need.
Where can I use the secure patient portal?
The Secure Patient Portal is available anywhere with internet access, and is free for you to use. If you have questions about the Secure Patient Portal, please contact your clinic. If you have a medical emergency, call 911 for immediate help.
How do you make a secure patient portal?
4 ways to secure patient portalsAutomate the portal sign-up process. Automating the initial sign-up process can stop false enrollments into the portal at the source. ... Leverage multilayer verification. ... Keep anti-virus and malware software up-to-date. ... Promote interoperability standards.
What is a patient portal app?
Patient portal apps typically allow patients to share their health records with providers, enabling them to gain a longitudinal view of their patient's health history. Like Epic's MyChart, some apps even allow patients to provide temporary access to their medical records via a code.
Is secure patient portal legit?
The Secure Patient Portal is a safe and easy way for your doctor or clinic to electronically share your healthcare information with you. After you make an account and log in, you will be able to see messages and download documents that have been sent to you.
What is Healthdataexchange?
This changes everything. ESO Health Data Exchange bridges the data gap between EMS and the hospital, with bidirectional data sharing to support operational and quality process needs. All secure, all auditable, and all in real time. True data interoperability is here.
Why do patients not use patient portals?
Disadvantages of patient portals result in these lower rates of use. For some people, they avoid using the portals altogether for reasons like security issues, low health literacy, or lack of internet. Even for those who do access their accounts, there are still other disadvantages of patient portals.
What are the disadvantages of patient portals?
The most frequently reported downside to patient portals is the difficulty providers often face in generating patient buy-in. Although providers are generally aware of the health perks of using a patient portal, patients are seldom as excited about the portal as they are.
Can patient portals be hacked?
Unfortunately, what makes your patient portal valuable for patients is exactly what makes it attractive to cybercriminals. It's a one-stop shop for entire health records, and identity thieves can make a fast buck from stealing this data and selling it on.
Which information can be accessed through a patient portal?
A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits. Discharge summaries.
Are patient portals easy to use?
Patient portals are secure, personal Internet connections to a health care practice. Portals are hailed as an easy and efficient way for patients and providers to exchange health information.
Where can I find health data?
National Center for Health Statistics.World Health Organization.Agency for Healthcare Research and Quality.Centers for Disease Control and Prevention.Robert Wood Johnson Foundation County Health Rankings & Roadmaps.Centers for Medicare and Medicaid Services.Kaiser Family Foundation.United States Census Bureau.More items...
What information can be accessed through a patient portal?
The features of patient portals may vary, but typically you can securely view and print portions of your medical record, including recent doctor visits, discharge summaries, medications, immunizations, allergies, and most lab results anytime and from anywhere you have Web access.
What are the different types of patient portals?
There are two main types of patient portals: a standalone system and an integrated service. Integrated patient portal software functionality usually comes as a part of an EMR system, an EHR system or practice management software. But at their most basic, they're simply web-based tools.
What information is excluded from a patient portal?
However, it also had to exclude behavioral health, protected minor visits, research records, business records, and other sensitive record content. The portal automatically downloads or excludes documents based on type or provider, says Meadows, who helped solidify a process for integrating the portal with the EHR.
What are the benefits of patient portals or applications for record sharing?
Helps patients better understand and remember information about their medical condition and care plan, and gives patients the opportunity to review information when and where it is convenient for them. Bolsters patient adherence to healthcare advice, reinforces positive behaviours.
What is EOB in MedExpress?
You’ll also receive an Explanation of Benefits (EOB) from your insurance company that lists the services provided by MedExpress, the amount billed, any insurance payments made, and your responsibility.
Does MedExpress verify insurance?
On your behalf and for your convenience, MedExpress will verify your coverage either before or during your visit and bill your insurance company directly for the services we provide.
Is MedExpress a billing service?
Today and every day, MedExpress is dedicated to making the billing process as easy and convenient as possible. We have a team of dedicated payment experience representatives who are happy to help with any questions you might have.
Does MedExpress stop when you walk out?
The care and convenience of MedExpress doesn’t stop when you walk out our doors. It can continue at home through the option to pay your bill through our online bill pay portal. The online bill pay portal allows you to communicate with MedExpress securely and confidentially.
Do you have to pay co-pays with insurance?
The majority of insurance plans require that you make a co-payment at the time you received medical services. Typically, besi des your co-payment, you may be responsible for any unpaid amount not satisfied by your insurance plan.
How much does MedExpress cost?
For those without insurance, MedExpress charges range from $119-229 based on the state you are located in and the type of COVID-19 test that is required. Other providers, including community COVID-19 testing sites, may provide COVID-19 testing free of charge to those without insurance.
What is MedExpress health care?
MedExpress provides high-quality, convenient and affordable health care. With a full medical team at our neighborhood medical centers, we offer a range of services, including urgent care, basic wellness and prevention, and employer health services. Our unique approach to health care puts patients first.
What is MedExpress Intro?
MedExpress Intro Copy. A lingering cough, a cut that could require stitches, a bug bite that you can't stop scratching: the list goes on and on for reasons to seek out urgent care. When that need arises, MedExpress is here to help you prep for your visit, so you can get back to feeling better faster.
How long does it take for a PCR test to come back?
The CDC recommends the COVID-19 send-out PCR lab test, as it is considered the most sensitive.* Send-out PCR lab test results typically take two to three days to return from LabCorp, our nationwide lab partner.
Can MedExpress help with mental health?
If you’ve visited us as a patient, MedExpress can help make a mental health referral for new symptoms, but we also encourage you to reach out to community resources. If you have insurance, the 1-800 number on the back of your card will connect you with someone who can help with in-network referrals.
Is MedExpress a VA agency?
MedExpress is proud to be a VA authorized urgent care provider. If you're a Veteran with questions regarding the passing of the MISSION Act, please visit our Urgent Care and Veterans FAQs blog post.
Does MedExpress do antigen testing?
Yes. MedExpress offers rapid antigen COVID-19 testing for travel,*** surgery, school and sports. In order to ensure you receive the highest-quality care and treatment, all individuals seeking COVID-19-related care at MedExpress will receive an evaluation by a health care professional.
