What do you like most about IDEXX neo?
It’s really neat that IDEXX listens to what the users ask for and constantly updates Neo. Support is phenomenal, always very quick. With ezyVet, it is quick and simple to get the required information to the relevant people, because it's all right there, in one place.
Why switch to IDEXX veterinary cloud software?
Switching veterinary software may be easier than you think. Discover benefits like total cost of ownership, workflow improvements, and anywhere access. Cut costs with affordable pricing, no surprise fees, and room to grow based on your needs. Hear how veterinary teams thrive with IDEXX veterinary cloud software.
How do I configure the client portal embedded JS code?
Click Save Settings. Under System Admin, click Client Portal Settings. In the Client Portal Embedded JS-Code box, select the code provided and copy it to your website to create an entry point to the client portal for your clients whom you grant access. If you do not wish to enable online booking, skip to step 21.
Get feature updates on the Neo Software blog
Whether you’re opening a practice or you’ve served pets for decades, it’s hard to imagine running a successful veterinary practice without a reliable way to process credit cards. Read more.
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Whenever a friend or colleague tells you they’re considering new software, let us know and we’ll return the favor with the gift of 100 IDEXX Points.
How long is a client portal link valid?
The link will be valid for 1 day: if the client does not click the link and set their client portal password within 1 day, you can repeat steps 1-5 to send them a new link. When a client is logged in to their portal, they will have read-only access to: Client Information. Overview general information. Patients.
Do you have to enter client records in Neo?
The client record must be entered in Neo; and there must be a valid email address saved to the client's overview. Once a client has been provided client portal access, they will have a limited, read-only view of their and all their patients' records.
Clients and patients
Search for a client and confirm information – search for a client by first name, last name, address, phone number, or other criteria.
Appointments
View scheduled appointments for a client and patient - see what appointments are already scheduled.
