Patient-Faqs

hh patient portal nhie

by Monica Volkman MD Published 2 years ago Updated 1 year ago
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How can I get access to my health records on the Apple Health app?

If you use an an iPhone, you can access this hospital’s health records. Follow these steps: Open the Health app on your iPhone. Select Health Recor...

How will My Health Rec benefit me?

My Health Rec allows you to view, download and transmit your up-to-date health information. Specifically, you can: View some pathology, radiology a...

Who is eligible to use the patient portal?

All patients can sign up for patient portal access. Signing up for the patient portal is quick, easy, and only takes a few minutes. Self-registrati...

How do I sign up for the patient portal?

You can enroll in the patient portal while completing the registration process at the hospital. During registration, simply tell our staff that you...

What do I need to enroll in the patient portal?

Enrolling in the patient portal only takes a few minutes. You simply need to provide a valid email address and an acceptable form of ID, which can...

What lab results will be viewable in the patient portal?

Most common lab test results will be viewable in the patient portal, such as Labs, Radiology and Pathology results. Some sensitive results are not...

When will I see my results?

Some results will be delivered into the patient portal as soon as they are resulted and entered into your electronic health record. Please see belo...

Is a mobile version of the patient portal available?

The patient portal can be accessed on any browser and any device with internet. The patient portal is also available as an app, or you can access y...

Will My Health Rec allow me to make online appointment requests or cancellation requests?

Currently, making online appointment and/or cancellation requests is not an available option with My Health Rec.

Will My Health Rec allow me to make online prescription renewal requests?

Currently, prescription renewal requests are not an available option with My Health Rec.

What is the phone number for the Patient Portal?

Established patients may also contact our patient portal helpline at 518-824-8620 Monday through Friday between 9 a.m. and 5 p.m. for assistance in registering for the Patient Portal.

How to start a video call with HHHN?

When it’s time for your appointment open the HHHN app (or log in from your computer) then tap or click on “Start Video Call”. Wait until your provider starts – don’t navigate off this screen. You’ll be able to see and talk with your provider (and nurse). When your visit is over, close the app or browser page.

Can a patient register for the Patient Portal?

Any active patient may be eligible to register for and use the Patient Portal. If you are authorized, a family access account can be created that will allow you to access selected family members’ health information.

Welcome to My Health Rec, Our Patient Portal

My Health Rec is a great way to view, download and transmit your up-to-date health information, all from the convenience and privacy of your own home, or anywhere Internet access is available — 24 hours a day, seven days a week.

How to Get Started

Get started today by enrolling in My Health Rec at your next inpatient visit. You can also set up your own patient portal account by using our self-enrollment tool.

What is the phone number for MyChartPlus?

For questions about using MyChartPLUS you can call the support line at 860.972.4993 or email [email protected].

What is MyChartPLUS?

MyChartPLUS allows you to actively participate in your care, and also alerts you to important health-related reminders to help you better plan the details of your ongoing health care, using your PC, smartphone or tablet.

What is the phone number for HonorHealth?

For help with technical questions or signing up, please call the HonorHealth Customer Navigation Center at 623-580-5800.

What is my chart bedside?

During your hospital stay, you'll have access to MyChart Bedside. MyChart Bedside is an application available to you in your room on a hospital-provided iPad. MyChart Bedside is free and provides you a clear understanding of what's happening during your hospital stay.

What is my chart?

MyChart is a free, easy-to-use, secure website/app that allows you to:

What are the vital signs of a person?

See your vital signs, such as your blood pressure, heart rate and temperature.

Does HonorHealth have an app?

If you'd like to use an app to access and import your health information from MyChart, HonorHealth gives you the ability to exchange information. You must have an active HonorHealth patient portal (MyChart) account because the security information you set – your username and password – will be your authentication for MyChart to share designated information with the app. Another security feature is a time limit for the session connection between the app and your MyChart.

What to do if you have issues logging into your patient portal?

If you’re having issues logging into your patient portal, please contact your medical provider’s office for support.

Can you use a portal locator on a patient portal?

Yes. Using the portal locator doesn’t affect your ability to use other URLs to log in to your patient portal.

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