Patient-Faqs

healow patient portal stonecreek family phys

by Eda Moen MD Published 1 year ago Updated 1 year ago
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Why choose Stonecreek family physicians?

Stonecreek Family Physicians is committed to providing high quality primary care to our patients in a Family Practice setting that recognizes the essential role of our employees and is adaptable to the individual provider’s needs. or visit one of our K+Stat Urgent Care facilities.

What can I get with the secure online patient portal?

including labs, medications, allergies and much more. Get the App Secure online patient portal & mobile app that helps you manage what’s important – the health of you and your family! Our Patient Portal provides a secure communication channel that enables allows our patients to be proactive in the management of you and your family’s own health.

How do I get access to the healow app?

Download the healow app from App Store (iPhone) or Google Play (Android Phone). Identify yourself by entering your first name, last name, and date of birth. Find your practice by entering a practice code. Set up your PIN to securely access your health records. Do I have to pay to get access to the Patient Portal and healow app?

What is the patient portal and how does it work?

The Patient Portal is secure online access to your “chart” in our office. You provide an email address, and we give you a username and password to login. Whenever something is posted to your portal, like results, or a message, you will receive a simple email prompting you to go check your portal. No health information is relayed in this email.

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Immediate access to your & your family's health

Manage your and your family's important health information, including labs, medications, allergies and much more. Having access to this information puts YOU in control of your health.

Connect to your doctor via healow TeleVisits

Get a safe and secure way to connect to your doctor remotely, via video and audio connection either on your smartphone or your computer.

Your complete health record at your fingertips

A secure app that helps you manage what's important - the health of you and your family!

What is patient portal?

The Patient Portal is secure online access to your “chart” in our office. You provide an email address, and we give you a username and password to login. Whenever something is posted to your portal, like results, or a message, you will receive a simple email prompting you to go check your portal. No health information is relayed in this email. You must have a username and password to access the site.

Can you see a referral list?

Referrals: You can see your list of doctors we have referred you to. Our staff tries to keep this list updated and have your appointment date and time on there if we know it. If you have a referral listed and the appointment date is incorrect, please notify us to update your referral. We try to track referrals to make sure we receive reports from the specialists we send you to.

Can a parent use their own portal for a child?

These messages are entered directly into the patient’s chart, so it is important that a parent not use their own portal for a question on a child, or vice versa. You can sign up your whole family under one email address for notification, but then each family member will need to have their username and password.

What is patient portal?

Our Patient Portal provides a secure communication channel that enables allows our patients to be proactive in the management of you and your family’s own health.

How do I obtain my login credentials?

On our site go to Get MY Portal Login or request from our staff on your next visit.

Does Family Physicians of Spartanburg have online billing?

Absolutely. Family Physicians of Spartanburg has integrated our Medical software to allow you to manage your account online and pay your medical bills.

Is Healow available on the phone?

healow is available to you on the phone or online when you need it. Manage your overall health and wellness goals on healow. A secure app that helps you manage what’s important – the health of you and your family! Connect to tracker & take charge of your health! Set your goals and track them easily using most trackers.

Can you discuss results before posting results?

Yes, however, your Doctor will discuss results prior to the posting of the results online. We value our Doctor patient relationship and feel this is best for you and your health management.

Can healow be used anywhere?

Fully integrated with the healow app, patients can access their patient portal account securely and manage their family’s healthcare anytime, anywhere. For security reasons, we require activation requests to be completed in our office.

Immediate access to your & your family's health

Manage your and your family's important health information, including labs, medications, allergies and much more. Having access to this information puts YOU in control of your health.

Connect to your doctor via healow TeleVisits

Get a safe and secure way to connect to your doctor remotely, via video and audio connection either on your smartphone or your computer.

Your complete health record at your fingertips

A secure app that helps you manage what's important - the health of you and your family!

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