What is the new patient portal?
This interactive web portal will empower patients and their families to take a more active role in their care by providing easy, secure access to their health information and online communication with Clinic staff.
How does Patient Portal save time?
Patient Portal also saves patients time by allowing them to submit updates to their demographic and contact information prior to their visits. Patients can use Patient Portal to communicate with their physicians, as well. They can request prescription renewals online instead of calling the office.
How to get proxy access to another person?
In order to have Proxy Access to another adult's portal, the Proxy Request Form must be filled out. If you are the Power of Attorney for Healthcare decisions or Healthcare Proxy, the Proxy Access Form must be filled out and legal documentation presented in order to gain portal access for that person. If the patient is coherent, they must also sign the Proxy Access Form. Proxy access may be revoked by the patient at any time by filling out the Proxy Revocation Form.
How long does it take to get access to another adult's health information portal?
Once documentation has been presented, please allow 3-5 business days for access to be given.
When does a child's portal expire?
Access to your child's portal will automatically terminate when the child turn's 18. If your child is 18 or over and would like for their parent (s) to have access to their portal, they may fill out the Proxy Access Form to give their parent (s) access.
What can I do with FollowMyHealth?
With FollowMyHealth, you’ll be on your way to better managing your life and your health. You may:
How secure is my information?
Your personal and medical information is very secure. Confidentiality and security of patient data are essential in protecting patient’s right, the physician-patient relationship, and the integrity of a medical system. Federal laws and regulations mandate that physician’s protect their patients’ data from inappropriate access and release. Holston Medical Group meets these mandates by utilizing the latest internet security and best practice methodology in patient online service offerings.
