What is portal in a clinic?
The Portal provides a convenient communication link between you and your clinic. For example, you might use Portal to send a message to a particular staff member, request a referral, request a medication refill, or schedule an appointment.
What is the URL of a clinic's patient portal?
When your clinic creates a Patient Portal account for you, a message will be sent to the email address you provided to the clinic. The message will contain the URL (Internet address) for your clinic's Patient Portal. It will also contain a user name and password, which you must use to log in to the Portal.
What is a CCR portal?
Your Portal allows you to view a Continuity of Care Record (CCR) which contains a “snapshot” of the health summary information currently documented in your electronic medical record at your doctor’s office. You can print a copy of your CCR, or you can save a copy to your computer.
Can you refill prescriptions through the Patient Portal?
Some clinics allow patients to use the Patient Portal to request a refill for an existing prescription. Refill requests sent to the clinic via the Portal must be reviewed and approved by a clinic provider before they will be refilled.
Can you change your password on the Portal?
You can view and update your Portal account information (examples: password, email address) from within the Portal. It is strongly recommended that you change your password immediately after you receive the initial notification that your account has been set up and on a regular basis thereafter.
Where is the sender's name on the patient portal?
When a new message or health record is sent to your Patient Portal, the sender’s name will be listed in the My Notifications section on the Home tab.
How to request a refill on a prescription?
To request a refill, click the check box next to the medication and then click the Request Refills button.
