Patient-Faqs

dac patient portal

by Mr. Andres Gleichner Published 1 year ago Updated 1 year ago
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Is there a new patient portal at DMC?

- DMC Primary Care Patient Portal F.A.Q.- New Improved Portal now available! We now have a new and improved portal & portal experience! Our old patient portal is no longer active. Former portal members should to create a new account here. Any questions, please call 603-537-1300.

How do I connect my FollowMyHealth account to DMC primary care?

(If you have a FollowMyHealth account with another medical office, you can login with the same user name and password, and ADD A CONNECTION to DMC Primary Care.) Already a FollowMyHealth Patient Portal member? Download the Follow My Health Mobile App to access your personal portal page on your smart phone!

When do I need to use the new patient portal?

All patients of medical services performed before August 3rd, 2021 will need to use our original patient portal for their secure medical records. All patients of medical services performed after August 2nd, 2021 will need to use our new patient portal for their secure medical records as well as bill payments.

How do I sign up for the patient portal?

The next business day following your appointment you will receive an email with a link to access the portal along with a PIN # you will use to log-in. Click the link in the email you received from [email protected] or go to patientportal.intelichart.com and click on the “Create Account” tab.

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What is mydoorcountyhealth.org?

MyDoorCountyHealth.org is a free, online tool to help patients manage their health. Patients will have secure access to health information, as well as that of their minor children and other family members who designate.#N#I'm ready to sign in, take me to the Patient Portal

What is the phone number for a rehab visit?

If you would like to sign up for the patient portal, or if you need help using the patient portal, please call 920-746-3509 between the hours of 7am to 4:30pm, Monday through Friday.

Welcome to Our Practice

You are the reason we are here and do what we do. We are dedicated to making sure you feel cared for and important. In addition, we are dedicated to providing you with compassionate, high-quality medical care.

Office hours

New patients are asked to arrive 30 minutes early to complete paperwork. You can download, print, and complete the forms prior to your appointment. Please bring the completed forms, a list of all medications you are currently taking, recent copies of x-rays, lab results, photo ID and your insurance card to your appointment.

Medication Refills

Please contact your pharmacy for refill requests. Your pharmacy will fax us the request and your refills will be processed within 72 hours. You may also request refills on the patient portal.

Billing

We require payment of your co-payment and past-due account balances at the time of service. We accept cash, checks, debit and all major credit cards. (Visa, Master Card, American Express, Discover.)

Insurance

We will submit claims to most major insurance carriers. Please bring your insurance card and I.D. with you to every visit so we can ensure that our records are accurate.

Cancellations or Rescheduling

To better serve the needs of all our patients, we ask that you call at least 24 hours in advance to cancel or reschedule appointments. We make every effort to stay on schedule, although emergencies arise.

After-hours & emergencies

If you are experiencing a medical emergency, dial 911. However, if you need after-hours advice for a medical concern, please call (512) 901-1111 and our answering service will assist you.

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