How do I register for Compass Health Connection?
All Compass Medical patients who are eligible need to register in the office. No appointment is needed to register for Compass Health Connection. Patients will need to complete and electronically sign the ‘Terms and Conditions’ form provided by the office. A welcome e-mail will be sent to the patient with their temporary password within 72 hours.
Is my health information on Compass Health Network Private?
At Compass Health Network, we believe your health information is personal. We are committed to keeping your health information private, and we are required by law to respect your confidentiality. Our Notice of Privacy Practices describes the privacy practices of Compass Health Network. NOTE: The links will open in a new window.
How do I change information in my compass Health Network medical record?
If there is information in Compass Health Network’s medical record about you that you believe is inaccurate or incomplete, you have the right to request the information be changed. Please complete the form and send it to the fax or address indicated below. NOTE: The links will open in a new window.
What happens if I want to leave compass medical?
If you decide to leave Compass Medical, please notify your Primary Care Office and they will deactivate your account. You can also call the Compass Health Connection Help Line at 508-350-2509 for assistance. I’VE LOCKED MYSELF OUT OF MY COMPASS HEALTH CONNECTION ACCOUNT.
What is compass health connection?
Compass Health Connection allows you to manage your personal health information online. As of right now, you will be able to:
What to do if you leave Compass?
If you decide to leave Compass Medical, please notify your Primary Care Office and they will deactivate your account. You can also call the Compass Health Connection Help Line at 508-350-2509 for assistance.
What happens if you don't activate your Compass account?
If a patient does not activate their account online through Compass Health Connection within 30 days of receipt of their username and password, the account will be made inactive as a security measure. If this happens, please call the Compass Health Connection Help Line at 508-350-2509 for assistance.
How old do you have to be to use Compass?
All Compass Patients ages 18 and over with a personal email account can utilize Compass Health Connection. At this time, Compass Health Connection does not offer accounts for children or young adults for security purposes. We are working hard to bring you additional features in the future.
What to do if your medical record is incorrect?
If your medical information is incorrect (ie: list of medications or allergies): Please contact your Physician’s office and discuss your concerns with your Provider. You will need to fill out a Request For Amendment in Medical Record form in the event your medical information needs to be changed.
What is compass health?
Compass Health provides comprehensive services to treat behavioral health conditions, and we are here to support anyone who needs our care.
How did Frank get connected to Compass Health?
Frank first connected with Compass Health through the Volunteers of America Care Crisis Line. He contacted the VOA after several in-patient hospitalizations...
Why are some of our sites experiencing temporary limitations for new client referrals and assessments?
Due to high volume, combined with workforce shortages, some of our sites are experiencing temporary limitations for new client referrals and assessments. Learn more.
Is Compass Health growing?
Compass Health is growing and looking for compassionate and skilled people like you! Learn about our opportunities, industry-leading benefits, and how to apply today.
Can you change your medical information on Compass?
If there is information in Compass Health Network’s medical record about you that you believe is inaccurate or incomplete, you have the right to request the information be changed . Please complete the form and send it to the fax or address indicated below.
Is Compass Health Network private?
At Compass Health Network, we believe your health information is personal. We are committed to keeping your health information private, and we are required by law to respect your confidentiality. Our Notice of Privacy Practices describes the privacy practices of Compass Health Network.
COVID-19 Information
Click here to see if you are eligible for Medicaid under the new guidelines.
Medical Crisis
If you are experiencing a medical crisis and need help right away because of an injury or an immediate danger, please call 911.
Appointment Information
If you are in need of an appointment for any of our locations, please call 1-844-853-8937 (Toll Free).
Mental Health Crisis
call 888-237-4567 (Toll Free) or walk into any of our clinic locations today.
How to send a message to my care plus?
Now we offer a new way to get in contact with us - you can send us a secure message for general, non-urgent questions at any time. Log in to My Care Plus www.mycareplusonline.com and click the “Message Center” link at the top right of the screen. Then, select “Compose Message” from the left-side menu. You’ll just need to complete the short form and click the “Send” button.” You can expect a response from our practice within 48 hours of sending your message. Using My Care Plus provides you with access to documented responses in one place, allowing you to easily refer back to or share with others.”
Why do we ask patients to enroll in a clinic?
To ensure your privacy and the security of your medical records we’re asking our patients to enroll when you are in the clinic.
