Patient-Faqs

childrens specialized hospital patient portal

by Elna Murphy Published 2 years ago Updated 1 year ago
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How do I create a patient portal account for my child?

Email invitation – Once you have registered at the hospital, urgent care center or visited a physician’s office that is part of Nicklaus Children’s Pediatric Specialists, you will receive an email to create your child’s Patient Portal account. If you cannot find the email in your inbox, please check your spam/junk folder.

What is the children's National Hospital portal?

Learn more about the portal in our frequently asked questions. Children’s National Hospital is dedicated to helping improve your family’s health care experience by providing convenient, streamlined access to your child’s health information.

What is the Phoenix Children's patient portal and how does it work?

Users can connect to the child’s information from Phoenix Children's, and also access the child’s health information from other health institutions that have partnered with FollowMyHealth. Our Patient Portal features include:

How do I enroll my child in MyKid’s Patient Portal?

Enrolling in MyKid's Patient Portal is quick and easy. Follow these steps: Email invitation – Once you have registered at the hospital, urgent care center or visited a physician’s office that is part of Nicklaus Children’s Pediatric Specialists, you will receive an email to create your child’s Patient Portal account.

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How to find MRN in a hospital?

You can get the patient's MRN any of the following ways: The patient's MRN can be found on: discharge documents, clinic notes, the patient's hospital bracelet or a billing statement. Call 866-355-0385 and select Option 1. Call Medical Records at 202-476-5267 and select Option 7.

What to do if your child is in a life threatening emergency?

Please do not use the patient portals if your child requires immediate assistance. Call your physician's office directly . If it is a life-threatening emergency, call 911.

What is my child's portal?

Messaging on the MyChildren’s portal is a secure, web-based service that allows you to send non-urgent questions to your care team at Boston Children’s Hospital.

How to contact MyChildrens?

For help with the portal, you can fill out our support form at mychildrens.org/help or call the MyChildren’s Support Team at 617-919-4396 Monday to Friday from 7 a.m. to 7 p.m. and Saturday from 8 a.m. to 4 p.m.

What is a mychild?

MyChildren’s is a convenient, easy-to-use, and secure way to access your child’s health information. Using MyChildren’s, you can: view portions of your child’s health record. send secure messages to your care team. view and update your contact information. view and pay your bills online.

When can parents access their child's information?

Parents will no longer have access to their child’s information once the patient turns 18. The patient cannot grant access to a parent to restore access. My child with special needs is over the age of 18.

When are clinical notes available?

Clinical notes are available as soon as your provider completes them. Lab results — including tests done in outpatient, inpatient, and emergency department settings — will display as soon as they are resulted. Diagnostic test reports are available as soon as they are resulted.

Can I set up a MyChildren's account?

Can I set up a MyChildren’s account? Yes, as long as you have guardianship papers on file with Boston Children’s , you can access your child’s information with your MyChildren’s account. If you have the guardianship papers, you can email the PDF documents to [email protected].

Patient & Visitor Information

Your child's portal can be accessed after receiving your email invitation. Please log in through the link provided in the body of the invitation to fully set up the account.

What can I do with the Patient Portal?

Users can connect to the child’s information from Phoenix Children's, and also access the child’s health information from other health institutions that have partnered with FollowMyHealth.

Looking for Immunizations?

Immunizations are no longer available in Phoenix Children’s patient portal at this time. To access immunization information visit the Arizona Department of Health Services (ADHS) webpage. Please note this may not be a complete immunization record due to limitations with reporting to ADHS.

How to register for the Patient Portal

If you or your child has been a patient at Phoenix Children’s Hospital, we’ve reserved an account just for you. All we need is your email address.

Questions or problems?

Contact Health Information Management (HIM) at 602-933-1490 or email [email protected].

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