Patient-Faqs

best patient portal companies

by Sonya Keeling Published 2 years ago Updated 1 year ago
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Top Patient Portal Companies

  • Eko Private Company Founded 2013 USA ...
  • LetsGetChecked.com Private Company Founded 2014 Ireland ...
  • Sano Genetics Private Company Founded 2016 United Kingdom ...
  • drchrono Private Company Founded 2009 USA ...
  • Azalea Health Private Company Founded 2008 USA ...
  • Huma Private Company Founded 2011 United Kingdom ...
  • Carestack Private Company Founded 2009 USA ...
  • TOTAL CHILD HEALTH, INC. n/a Founded date unknown USA ...

Full Answer

What do patients want in a patient portal?

It contains detailed track records related to recent doctor visits, discharge summaries, medications, immunizations, and lab results. It also provides patients with convenient access to personal health information while allowing them to interact and communicate with healthcare professionals via the internet.

Why to use patient portals?

  • Patient engagement: active involvement of patients in their own health care
  • User perceptions: thoughts, feelings, and opinions of patients, caregivers, and health care team members about their experiences with a patient portal
  • Health outcomes: impact of patient portals on clinical indicators

More items...

What is an epic patient portal?

“This is an extension of the same patient portal. It provides some more structured care for the patient in the home, things like patient tasks, device integration, other at-home monitoring through alerting providers based on that data that either from a patient or other automated ways flagging patients for help.” But Epic knows the job is not done.

How to get patients to use portals?

Three Ways to Get Your Patients to Engage With Your Patient Portal

  • Actively promote portal usage by both staff and patients. One of the biggest reasons why patients do not engage with EHR patient portals is because they are simply ignorant of ...
  • Implement a user-friendly and interactive patient portal. ...
  • Provide simplified educational and training materials. ...

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What types of patient portals are there?

There are two main types of patient portals: a standalone system and an integrated service. Integrated patient portal software functionality usually comes as a part of an EMR system, an EHR system or practice management software. But at their most basic, they're simply web-based tools.

Is secure patient portal legit?

The Secure Patient Portal is a safe and easy way for your doctor or clinic to electronically share your healthcare information with you. After you make an account and log in, you will be able to see messages and download documents that have been sent to you.

What is Cerner's patient portal called?

HealtheLife. The Cerner patient portal offering, HealtheLifeSM, is a web-based solution that enables interaction and engagement between health care organizations and people in their population.

Is a patient portal the same as an EHR?

PHRs, EHRs and patient portals PHRs are not the same as electronic health records (EHRs), also called electronic medical records (EMRs), which are owned and maintained by doctors' offices, hospitals or health insurance plans.

What is a disadvantage of patient portal?

The most frequently reported downside to patient portals is the difficulty providers often face in generating patient buy-in. Although providers are generally aware of the health perks of using a patient portal, patients are seldom as excited about the portal as they are.

Why do patients not use patient portals?

Disadvantages of patient portals result in these lower rates of use. For some people, they avoid using the portals altogether for reasons like security issues, low health literacy, or lack of internet. Even for those who do access their accounts, there are still other disadvantages of patient portals.

Who is Cerner's biggest competitor?

Top Cerner AlternativesEpic.Allscripts.Athenahealth.

What is the difference between Cerner and Epic?

Epic incorporates a CRM, and Cerner has no CRM. Cerner provides consulting, whereas Epic does not. While Cerner provides users with real-time data, Epic does not.

What type of company is Cerner?

Cerner Corp. is a public company in North Kansas City, Mo., that provides various health information technologies, ranging from medical devices to electronic health records (EHR) to hardware.

Who controls the patient portal?

Electronic patient portals comprise provider-tethered applications that allow patients to electronically access health information that is documented and managed by a health care institution [15]. Patient portals are owned and administered by health care institutions (such as hospitals).

What makes a good patient portal?

In order to help you evaluate common portal capabilities, we asked patients which portal features they would need the most: Scheduling appointments online. Viewing health information (e.g., lab results or clinical notes) Viewing bills/making payments.

What information is excluded from patient portals?

Business Records: Business records are typically excluded from the legal health record because they are not related to actual care. Like research records, they are available to providers in the EHR but are not released beyond point of care access.

What is Cerner software?

Cerner EMRs Electronic medical records (EMR) software also known as electronic health record (EHR) software, makes it possible to automate a medical practice's clinical operations, such as documenting diagnoses and medications. Cerner has an EMR system to fit the needs of every type of healthcare provider.

How do I log into Cerner from home?

Go to https://citrixweb.health.unm.edu to access Cerner Remote Access and login. VPN: The VPN service is intended to connect your computer to the HSC network from off-site.

How is Cerner used in healthcare?

The Cerner EHR platform, Millennium®, supports an enterprise-wide view of patient care and the point at which care is delivered in both inpatient and outpatient settings. This integration across the continuum of care enables providers to make informed, data-driven decisions without leaving the clinical workflows.

What is Cerner PowerChart?

Cerner's PowerChart Ambulatory EHR is a hybrid EHR solution that caters to clinicians in hospitals and ambulatory facilities. PowerChart is designed to help with multi-entity electronic medical record creation. This solution can be hosted on the cloud or on-premise.

What is RXNT patient portal?

RXNT's integrated Patient Portal tool boosts patient engagement and improves the doctor-patient partnership for care beyond treatment. Part of RXNT's cloud-based EHR system, the Patient Portal tool boosts patient satisfaction, expands doctor-patient communication, and improves convenience. Empower your patients to schedule appointments, send secure messages, review lab results, sign documents and forms, and pay bills online. Auto-reminders keep patients informed about appointments and prescriptions. Plus, patients have access to a wealth of health information provided by Medline, a premier bibliographic database. Learn more about RXNT

What is the petal portal?

The Petal portal synchronizes with systems in real time, so that patients can schedule their appointments at their own convenience. Instead of sending an appointment request to administrative staff, the Petal platform integrates with the existing system to enable the patient to make an appointment in real time. Administrative staff are no longer interrupted in their work, operations are simplified, and the patient care pathway is improved. Learn more about Petal Patient Self-Scheduling

What is Netsmart MyHealthPointe?

Netsmart myHealthPointe is a secure web- and app-based solution that connects individuals to their treatment. myHealthPointe supports consumer-driven care by giving individuals access to their treatment information. It integrates with Netsmart EHRs so consumers can easily access their latest clinical and personal information, and stay invested in their health and recovery. The solution supports both a consumer engagement solution and a consumer check-in kiosk.

What is my clients plus?

My Clients Plus is a leading provider of web-based billing and practice management software to healthcare industry. Ideal for individual and group practices with focus on behavioral, occupational, speech, physical therapy and other healthcare specialties. HIPAA compliant and meeting insurance industry standards. Our affordable price and powerful features simply make us one of the best values ever. Choose from over 200 therapy note templates designed by professionals like you.

What is AlayaCare software?

As a first choice end-to-end home care software platform, AlayaCare provides innovative product lines to help improve client outcomes. As a first choice end-to-end home care software platform, AlayaCare provides innovative product lines to help improve client outcomes. Learn more about AlayaCare

What is Connect Patient?

Connect Patient gives practice managers and providers complete control over how they engage with their patients. ChartLogic offers Connect Patient, a multifunction patient portal. It allows access through any device or browser for both physicians and patients. This allows physicians to engage with patients through a convenient portal to improve the overall patient experience and quality of care. A few features Connect Patient offers are RX Refill Requests, Appointment Reminders, Pay Bills Online, Appointment Requests, and much more. Learn more about Connect Patient

What is Caspio platform?

Caspio is the world's leading NO-CODE platform for building compliant patient portal applications without having to write code. Caspio empowers you to collaborate efficiently, manage patients effectively, and deliver personalized care using a customizable all-in-one platform that's built to meet the specific needs of your organization; all without the IT overhead. See why Caspio is trusted by leading healthcare organizations. Try Caspio for FREE.

What is a patient portal?

A patient portal can be defined simply as a “secure online website that gives patients convenient 24-hour access to personal health information from anywhere with an Internet connection.”

Why is patient portal important?

In a world where consumers want access to everything online, a patient portal is fast becoming a necessity. Physicians who implement one stand to benefit in several ways, including reduced no-shows, shorter collection times, more engaged patients, and ultimately better care outcomes.

What are the advantages of EHR?

There are many advantages to selecting an EHR with pre-integrated peripherals such as a patient portal or practice management system. These include increased efficiency and less need for costly custom development to build a bridge between systems. However, there can be drawbacks. Many all-in-one systems lack non-incentivized, but no less important, features like online bill pay, online patient registration, and patient scheduling.

Do patient portals have to have a password?

In order to comply with HIPAA regulations, all patient portal vendors must provide restricted access to protected health information using a secure username and password for each user.

Can third party providers integrate with EHRs?

While third-party patient portal vendors are incentivized to create bridges that will allow their systems to integrate with a wide variety of EHRs, it can be difficult to build a bridge for a system whose vendor refuses to cooperate. This can limit both users’ choice and efficient care coordination. If your practice uses one of these systems, your patient portal options may be limited.

What is a patient portal?

Patient Portal became a measure for the Coordination of Care under the Health Information Technology for Economic and Clinical Health (HITECH) Act of 2009, allowing patients access to Healthcare Information . As a result of which Electronic Medical Records (EMR) & Practice Management Software vendors also started offering an integrated Patient Portal Software that empowers patients to take charge of their care.

How many patient portals show lab results?

Easy Access to Medical Records – The aforementioned report also shows that 90% of patient portals show lab results. More than 75% offer updated medication lists, show visit summaries, and display problem lists. More than 50% show clinician notes.

Why use across care settings?

Use across Care Settings – Patients should be offered secured access to harmonize data they received while treatment between multiple practices for different things rather than having a need to create multiple login credentials to access the patient portal of each provider.

What is patient portal?

Generally, part of the healthcare provider’s EHR, the patient portal allows patients to view their medical record, communicate with their provider, schedule and manage appointments, access health education material, check prescription refills, update their medical history and fill out intake forms, among other features.

How does a patient portal help?

Patient portals can potentially streamline and enhance communication between patients and providers . For example, according to the Office of the National Coordinator for Health Information Technology, who conducted a case study of patient portals in a medical group, the results indicate that patients and providers found that the use of a patient portal reduced the amount of time they spent on transferring information to patients and prevented miscommunications.

How does a patient portal improve patient engagement?

Patient portals can foster patient engagement which, in turn, improves health outcomes and reduces healthcare costs by facilitating the process of communicating and sharing information between patients and providers. With better communication, patient engagement is enhanced as patients become more involved in their care and providers can also monitor patients more effectively and provide vital information to them when needed.

Why is it important to select an EHR based on its patient portal?

When selecting an EHR based on its patient portal it is important to make a selection that is user friendly, secure and offers features that will facilitate patient engagement.

How much does a patient portal cost?

The patient portal is available as an add-on to the EHR package with users reporting a cost of approximately $2 per patient per year.

Why do patients need multiple logins?

Patients often encounter difficulties accessing and harmonizing data when they have received treatment between multiple practices for different things. In this case, a patient receiving care across multiple settings would need multiple logins to access each provider’s patient portal. For users who have shown to be reticent to engage patient portals due to a lack of technological literacy, adding on more complexity to engage portals may discourage their use.

What are the barriers to using a patient portal?

In a 2017 article published in the journal Healthcare, the authors examine this issue, their findings indicate barriers to patient portal use include design and interface limitations, health literacy issues, and many people find the portal difficult to use. Research indicates that that older adults with less access to and experience with technology, less education, and who demonstrate low health literacy and numeracy skills experience greater difficulty using patient portals.

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Introduction

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Patient portal software is quickly becoming a necessity in medical practices across the United States. As broadband Internet connections and smartphones become ubiquitous, more patients are using the Web to seek out care and health information. A patient portal can be defined simply as a “secure online website th…
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Patient Portal Software Features

  • In order to comply with HIPAA regulations, all patient portal vendors must provide restricted access to protected health information using a secure username and password for each user. Beyond access control, patient portals typically include features that allow patients to view: 1. Recent Doctor Visits 2. Discharge Summaries 3. Lab Results 4. Medication Lists 5. Immunizatio…
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Types of Patient Portals

  • Integrated Patient Portal Software
    The proliferation of healthcare IT vendors means that providers have numerous medical software options. Most of the systems developed are, due to incentives, EHRs, but many of these systems include an integrated patient portal. There are many advantages to selecting an EHR with pre-int…
  • Standalone Patient Portals
    Provider frustration with many pre-integrated, non-user friendly systems has led to the development of standalone patient portals. Standalone systems usually include more features and do not rely on sunk costs to keep their contracts. Additionally, third-party vendors are often …
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Current Trends

  • Many electronic health records and patient portal software vendorsare suffering attrition due to failures to certify their products for Stage 2 of Meaningful Use. This is leading to general consolidation in the healthcare IT market. Currently, the top few vendors control approximately 75 percent of the marketplace, and that trend is expected to continue. However, consolidation doe…
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Conclusion

  • In a world where consumers want access to everything online, a patient portal is fast becoming a necessity. Physicians who implement one stand to benefit in several ways, including reduced no-shows, shorter collection times, more engaged patients, and ultimately better care outcomes. The options available are extensive, but our Technology Advisors are here to help. Call, click, or emai…
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