Why choose Benefis for your patient portal?
Your time is valuable, so we help make taking care of your health a little easier. Benefis offers two easy-to-use patient portals for office visits and hospital stays. Our portals allow you to access your health record anytime, from your computer or smartphone. Our portals are convenient, time-saving tools for managing your health.
What is a patient portal and how does it work?
The basic function of a patient portal is to engage patients in their own care, educating them on not only their personal health but also assisting them to take control of their treatment options. Some of the features available on patient portals may include:
How do I contact the patient portal help desk?
If you need assistance, call the Patient Portal Help Desk at (406) 455-5630, or complete a contact form.
How do I make sure I am receiving patient portal emails?
To ensure that you are receiving Patient Portal emails please do the following: Add NextMD.com to your contact list, address list, safe list, or "Do Not Block" list. Account will be locked for 20 minutes after 4 failed login attempts. Please remember that password is case sensitive.
Why do we need patient portals?
5. They improve data accuracy. Because patients have access to their medical records, it is easy for them to spot inaccurate information and bring it to their provider’s attention. 6.
What is the function of a patient portal?
The basic function of a patient portal is to engage patients in their own care, educating them on not only their personal health but also assisting them to take control of their treatment options.
What are meaningful use standards?
Meaningful use standards provide minimal criteria for securing and delivering electronic health records. Although the term “meaningful use” is now outdated, the ideas behind the term are not. According to the U.S. Centers for Disease Control and Prevention, the goal of meaningful use standards are as follows: 1 Improve quality, safety, efficiency, and reduce health disparities 2 Increase patient engagement 3 Improve care coordination 4 Expand population and public health 5 Ensure adequate privacy and security protection for personal health information
What happens when a patient creates a secure login?
Once a patient creates a secure login, they have access to many of the things they need to manage their healthcare.
What is meaningful use?
Meaningful use standards provide minimal criteria for securing and delivering electronic health records. Although the term “meaningful use” is now outdated, the ideas behind the term are not. According to the U.S. Centers for Disease Control and Prevention, the goal of meaningful use standards are as follows:
Are patient portals safe?
Of patient portal benefits and challenges, however, probably the biggest concern is the security of a patient’s sensitive medical data. Your office cannot simply set up a free website and expect patients to allow their medical data to be posted there!
Why is PHMG monitoring?
Messaging is monitored periodically to ensure that communication with patients is succinct and user-friendly.
How many clinics does PHMG have?
PHMG is an independent medical group with 11 clinics in southwest Idaho, provides both appointment‐based and urgent care. PHMG has 46 health care providers (including 12 mid‐level providers) and averages 200,000 patient visits per year. About half of PHMG’s patients are appointment‐based and half are urgent care. The practice specializes in:
What is the PHMG strategy?
PHMG had a strategy of ensuring that patients hear about the portal from multiple sources during each clinical visit. To execute this strategy, PHMG used several methods of communication, including:
Why is it persuasive to use a portal?
They found that it is particularly persuasive when providers encourage patients to use the portal because patients trust providers and value their opinions. One provider says he reinforces a patient’s use of the portal by closing all messages with “Thanks for using the portal.”.
What are the challenges of the portal?
One major challenge with the portal is the multiple step registration process . Patients provide their e‐mail address at the front desk and are given a password to register from home. Some patients fail to complete the registration process after leaving the clinic. Remembering and managing passwords and managing family accounts are also challenging for patients. For example, a parent may log in for one child and then ask questions about a second child. For providers and staff, a challenge is that there is no way to know whether a Web‐enabled patient actually uses the portal and there are no read receipts to confirm that patients have read a message.
When did PHMG start patient portal?
PHMG launched the patient portal in early 2010. As a first step, the physician champion piloted the portal for about 6 months before it was implemented in one clinic at a time. According to the physician champion, implementation was “easier than expected because everyone was already comfortable with eClinicalWorks, ...
Why is Qualis important?
Qualis has also been an important resource for information about the meaningful use rules. "We felt strongly that from a quality standpoint we could not succeed without going to electronic health records. I felt very strongly we had to invest in it because it would positively affect every patient that we encounter.".
