Patient-Faqs

baptish health s patient portal

by Ms. Vivian Rohan III Published 2 years ago Updated 1 year ago
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What are the benefits of patient portal?

With a patient portal, you can:

  • Make appointments (non-urgent)
  • Request referrals
  • Refill prescriptions
  • Check benefits
  • Update insurance or contact information
  • Make payments to your provider's office
  • Complete forms
  • Ask questions through secure e-mail

What is a patient web portal?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Some patient portals also allow you to:

Why is the patient portal?

Patient portals provide a secure website through which patients can access their clinical data. They are a key component of most EHR architectures and an important focus of meaningful use because of their potential to streamline the delivery of patient-centered health care.

What is the patient portal?

With the patient portal you will be able to:

  • Send and receive non-urgent messages and information from your doctor's office, including test results and educational material
  • Easily notify the practice of changes to your personal information, including phone number, address, and insurance changes
  • Request a refill for a medication prescribed by a provider at the practice

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How can I get access to my health records on the Apple Health app?

If you use an an iPhone, you can access this hospital’s health records. Follow these steps: Open the Health app on your iPhone. Select Health Recor...

How will My Health Rec benefit me?

My Health Rec allows you to view, download and transmit your up-to-date health information. Specifically, you can: View some pathology, radiology a...

Who is eligible to use the patient portal?

All patients can sign up for patient portal access. Signing up for the patient portal is quick, easy, and only takes a few minutes. Self-registrati...

How do I sign up for the patient portal?

You can enroll in the patient portal while completing the registration process at the hospital. During registration, simply tell our staff that you...

What do I need to enroll in the patient portal?

Enrolling in the patient portal only takes a few minutes. You simply need to provide a valid email address and an acceptable form of ID, which can...

What lab results will be viewable in the patient portal?

Most common lab test results will be viewable in the patient portal, such as Labs, Radiology and Pathology results. Some sensitive results are not...

When will I see my results?

Some results will be delivered into the patient portal as soon as they are resulted and entered into your electronic health record. Please see belo...

Is a mobile version of the patient portal available?

The patient portal can be accessed on any browser and any device with internet. The patient portal is also available as an app, or you can access y...

Will My Health Rec allow me to make online appointment requests or cancellation requests?

Currently, making online appointment and/or cancellation requests is not an available option with My Health Rec.

Will My Health Rec allow me to make online prescription renewal requests?

Currently, prescription renewal requests are not an available option with My Health Rec.

How does MyChart work?

MyChart lets you view your child’s or another adult’s health information by completing an authorization form for proxy access and submitting it to MyChart services.

What is MyChart portal?

Use the MyChart patient portal to keep up-to-date with your health information, immunizations, allergies and medications. With MyChart, you also have access to request a prescription refill for a current medication, view your conditions and your plan for care, add/ remove medications and allergies.

How to make an appointment at a clinic?

Making an appointment at a clinic is now easier than ever. Use the MyChart patient portal to schedule an appointment, request an appointment or cancel an upcoming visit with your primary care physician. Prior to your scheduled visit with your provider, you can use eCheck- In to update insurance information, medications, allergies, fill out questionnaires and sign documents.

How to register for my delivery on MyChart?

From the MyChart homepage, select Visits and then Register for My Delivery.

What is a health summary?

Your health summary gives you an immediate, concise, and well-organized summary of your key healthcare information including current health issues, medications, allergies and immunizations . Manage your child’s or another adult’s healthcare (Proxy Access)

How much does an e-visit cost?

You submit a questionnaire, medical records and a course of treatment and your provider will message you with next steps. An e-visit costs $35. It is a flat rate fee payable by credit card or Health Savings Account (HSA). If the provider determines that you need to schedule an in-person visit, your card will not be charged. The $35 fee does not include the cost of other services such as laboratory testing, prescription medications, or x-rays, if any are needed. Your provider will not refill medications, address chronic conditions, or prescribe controlled medications through an e-visit.

What is shared everywhere?

Share Everywhere will allow patients to grant access to their data to any providers who have internet access, even if they don’t have EHRs. In addition, using Share Everywhere, a provider granted access can send a progress note back to the patient’s healthcare organization for improved continuity of care.

What is MyChart?

MyChart is a free patient portal that combines your Baptist Health medical records into one location. The easy-to-use online tool helps you manage your health by connecting you with providers and giving you access to lab results, appointment information, video visits with providers, current medications, and more from your computer, tablet, or mobile device.

How to login to mychart?

To login to MyChart, visit mychart.baptisthealth.com. Once on the page, enter your username and password that you setup when you created your account, and click Sign In.

What is eCheck in?

The “eCheck-In” activity will ask you to review and verify your personal information, just as you would if you were registering with the front desk. You will then be prompted to complete any medical questionnaires related to your visit. If at any time you cannot complete part of the process, you can cancel or tap “Finish Later” to leave the activity and save your answers. If you come back later to continue, you’ll be returned to where you left off.

How long does it take to get a response from a medical question?

Select send when you are complete. You can expect a response within two business days.

Does Baptist Health have Apple Health Records?

For example, Baptist Health supports the Apple Health Records app on iPhone , which makes it easy for patients to see their available medical data from multiple providers whenever they choose.

Online

You can sign up now using a third-party secure system to verify your identity.

By Mail

You can fill out an online form to request an activation code in the mail. This can take 5-7 business days.

With Activation Code

You can use the activation code provided on your After Visit Summary (AVS) or billing statement.

In Person

If you want to sign up in person at any of our clinics, simply ask our staff to help you while you're there.

Frequently Asked Questions

View myWakeHealth FAQs to get answers to questions about enrollment, accessing a family member's records, technical issues and more.

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