an example of a feature in a patient portal is:

Top 7 patient portal features in action

Full Answer

What are the features of patient portal?

Key Features of Patient PortalsEncrypted and password-protected login to a personal profile.Health history, diagnoses, allergies, and chronic conditions view.Lab test results, discharge summaries view and download.Treatment, procedures, and medication plan view.More items...

What are the five main features of the new healthcare portal?

Five key features to look for in an EHR patient portalEasy to follow user interface. ... Messaging and communication. ... Registration. ... Scheduling. ... Enhanced security.

What type of information can be found on a patient portal?

The features of patient portals may vary, but typically you can securely view and print portions of your medical record, including recent doctor visits, discharge summaries, medications, immunizations, allergies, and most lab results anytime and from anywhere you have Web access.

What is a patient portal used for?

A patient portal is a secure online website that gives patients convenient, 24-hour access to personal health information from anywhere with an Internet connection. Using a secure username and password, patients can view health information such as: Recent doctor visits. Discharge summaries.

What are the four portals of the medical readiness portal?

The next step is the release of the Medical Readiness Portal (MRP) that incorporates the Commander Portal, Senior Commander Portal, Healthcare Portal (HCP) and Administrative Portal (ADP).

What is the advantage of a patient portal for the patient?

The Benefits of a Patient Portal You can access all of your personal health information from all of your providers in one place. If you have a team of providers, or see specialists regularly, they can all post results and reminders in a portal. Providers can see what other treatments and advice you are getting.

What is patient portal quizlet?

Terms in this set (25) Patient Portal. Web-based service that provides patients online access to their health information and allows them to communicate with their healthcare provider, schedule appointments, view billing statements, and accomplish more health-related tasks.

What types of data are included in a patient portal and PHR?

PRHs can contain:Doctors' names and contact information.Allergy lists.Drug or medication lists.A record of illnesses or surgeries.A vaccination record.Chronic health conditions.Living wills or advance directives.Family histories.

What information is excluded from patient portals?

However, it also had to exclude behavioral health, protected minor visits, research records, business records, and other sensitive record content. The portal automatically downloads or excludes documents based on type or provider, says Meadows, who helped solidify a process for integrating the portal with the EHR.

Which of the following is a benefit of patient portals quizlet?

The patient portal supports two-way communication, which allows the patient to work with physicians between patient visits, request appointments, and receive reminders. These reminders can be for appointments, need for follow-up, and more.

Do patients use patient portals?

Among individuals who were offered a patient portal, about eight in 10 were encouraged by their health care provider to use it. Seventy-one percent of individuals encouraged by their health care provider accessed their portal at least once in the past year compared to 48 percent who were not encouraged.

What are the benefits and challenges of using patient portals?

What are the Top Pros and Cons of Adopting Patient Portals?Pro: Better communication with chronically ill patients.Con: Healthcare data security concerns.Pro: More complete and accurate patient information.Con: Difficult patient buy-in.Pro: Increased patient ownership of their own care.

What are the six IMR elements mandated by the Department of Defense?

IMR is assessed on six measures: (1) PHA, (2) DLCs, (3) dental readiness, (4) immunizations, (5) medical lab tests, and (6) medical equipment. DoD has set a minimum medical readiness goal of having more than 75 percent of service members fully medically ready, according to these measures.

What is the unique feature of telehealth software?

Instant chat messaging This particular feature allows doctors to exchange text-based messages with patients in real time before, during, or after an appointment. These messages are secure and HIPAA compliant to ensure your practice is following all regulations.

What is patient portal NHS?

It provides a re-usable way for patients to access multiple digital health and social care services with a single login, which includes authentication for returning users.

What is the unique feature of telemedicine software?

Telemedicine apps with an integrated EHR feature facilitate seamless telehealth billing services and many more such as: App data security/ telemedicine HIPAA compliance. Easy to use. Early diagnosis.

What is a patient portal?

Patient portal is a website providing 24/7 access service to patients’ personal health information across any device. With a username and password,...

What are the benefits of patient portals?

Apparently, patient portals as software providing easily accessible information to users can bring considerable benefits both to physicians and pat...

How patient portals create value for patients?

Patients’ presence on patient portals unlocks for them the opportunities to: schedule appointments hassle-freeimprove their health awareness with a...

What features should be included in a patient portal?

Patient portal developers should certainly pay attention to including the following features into the functionality package of their product to ach...

New Patient Registration

When new clients call your office to schedule a visit, you’ll need to gather information from them before the appointment. There may be some details you get from them over the phone, and then even more information the day they show up for their first visit.

Medical History

Another aspect of new patients that takes up a bulk of their first visit is going over medical history. This includes their medical history as well as family history.

Managing Appointment Times

Having the ability to schedule, change, or cancel appointments on the patient portal is another helpful feature. If you don’t already offer online scheduling, you’re way behind the trend. But it’s an easy fix, and implementing it into clients’ online accounts makes it simple to find and access.

Appointment Reminders and Confirmation

Features for managing appointment times also rely on the ability to send reminders and confirmations. After patients have booked their visit, your office will need to alert them as the date approaches. These reminders include confirmation just in case the person does need to switch their time.

Appointment Summary Notes

When patients leave the doctor’s office, they immediately forget up to 80% of the information that doctors went over with them. This makes it difficult for people to understand their health details and how to follow a treatment plan.

Online Payments

Online bill pay is becoming so popular as more practices go paperless and young consumers value their convenience. This electronic payment method has so many benefits for both the provider and the patient.

Ability to Change Personal Information

Whether it’s demographic or contact information, users need the option to make updates within their account. Information that people may need to occasionally change could include...

What is a patient portal?

According to the primary definition, a patient portal is a website providing 24/7 access service to patients’ personal health information across any device. With a username and password, it enables patients to see the history of visits, test results, immunizations, make payments.

Why are patient portals important?

One of the top benefits of patient portal usage is dramatic increase of patient engagement due to opening various possibilities of involvement for patients in their healthcare upon patient portal activation and utilization.

Why is patient engagement important in healthcare?

According to the World Health Organization Report, patient engagement became an integral component of healthcare as patients once involved in the process are more capable of taking informed decisions in favor of healthcare awareness.

How many hospitals does Allscripts serve?

For instance, Allscripts Healthcare Solutions, Inc. (U.S.) caters its services to more than 2000 hospitals and claims connecting over 18 million (!) consumers. Their patient engagement solutions aim at satisfying the needs of healthcare providers, hospitals and health systems.

Why is it important to refrain from using patient portal?

It is important to note that patients refraining from applying patient portal option admit privacy concerns as a reason. It means that, provided they could feel reassured of the mentioned concerns , they would be willing to apply patient portal access more often.

Why should developers be aware of providing efficient solutions in case making or confirming the appointment would be required?

With the system settings tuned to users’ needs, this feature will surely make patients more inclined to involve in medical service practices so developers should be aware of providing efficient solutions in case making or confirming the appointment would be required.

What is the digital transformation of healthcare?

The active digital transformation of the medical industry dictates for health services to be increasingly more responsive and transparent in catering to patients’ needs.

What happens when registration is completed prior to an appointment?

When registration is completed prior to an appointment, patients spend less time in the waiting room and more time engaged in their care.

What are the Academy materials for EHR?

Is your EHR vendor using Academy materials? Several EHR companies have signed licensing agreements with the Academy, allowing them to incorporate Academy patient education materials into their EHRs. These materials include more than 90 downloadable handouts about common eye-related issues, 3-D animations that illustrate standard procedures and treatment options, and educational videos that detail common ophthalmic conditions. “We integrated this content with our EHR system so when a patient receives their clinical summary, they also receive educational information based on their diagnosis. We can also add information such as supplemental brochures, customize information, or include links that redirect patients to the AAO website or our contact lens distributor for more information,” said Ms. Mullaney. For more information, including a list of participating EHR vendors, go to: http://store.aao.org/ehr-integration-information.html.

What are the advantages of EHR?

Are patient education materials available through your EHR system? “One advantage of our EHR system is the ability to right click and send anything we have in writing through the portal to our patients. Every relevant education piece is not only saved to a patient’s chart but is also sent to the portal. Before our patients leave the office after an appointment, we tell them that we will be sending this information to their portal account. When they get home, they can read it at their leisure and share it with their family or friends. And included on every brochure at our office is a notice that says that the brochure is also available through the patient portal,” said Ms. Mullaney.

Can patients access treatment plans online?

And now, with a portal, patients can access these materials online.

Does Asheville Eye Associates have a satisfaction survey?

Asheville Eye Associates has a patient satisfaction survey built into their portal. “Satisfaction surveys are included with every e-mail that we send to our patients, including questions about our portal. We have had excellent feedback from everyone who has responded about the ease of our portal’s use. For the most part, our transition into portal use has been very smooth,” said Ms. Fridl.

Overview

Patient portals improve the way in which patients and health care providers interact. A product of meaningful use requirements, they were mandated as a way to provide patients with timely access to their health care. Specifically, patient portals give patients access to their health information to take a more active role.

Primary Benefits

No matter the type of platform you choose, your patient portal can provide your patients with secure online access to their medical details and increase their engagement with your practice. And not to mention that it does so while providing several benefits for health care providers as well. Some of these benefits include:

Notable Challenges

While many people have used a patient portal by now, they have mixed reviews at best. As you can see in the section above, there are plenty of benefits that patient portals provide. But unfortunately, their potential has yet to be fully harnessed.

Emerging Trends

If patient portals are a mixed bag, why should the patient portal receive greater consideration in the EHR, EMR and practice management selection processes? Because when you look at current industry trends, patient portals are well on their way to improving. Some of these trends include:

How to Use a Patient Portal

With patient portals, the first and foremost thing you will need is a computer and a working internet connection. Create a customized user’s account in the software to avail medical services on your own. Once you enter the patient portal, click on links and products sold by the provider and tap into a new experience.

Solution Evaluation

Now that you know what a patient portal is and given the potential and growing importance, how should you evaluate the best portal for your practice or facility? You can select a standalone patient portal that a third-party vendor commonly hosts through the cloud as a health care provider.

Final Thoughts

It’s clear that using a patient portal software can provide several benefits for your medical practice. After accounting for these nine considerations, you should be ready to start using a patient portal. The only decision left to make is which platform you’ll use.

What are the inputs and outputs of a patient portal?

The inputs are the material (eg, hardware and software) and nonmaterial (eg, leadership) components that facilitate or impair the establishment or use of the portal. Processes include the interactions of the users with the portal. Outputs comprise the results of the implementation or the use of the portal. Through the analysis, we identified 14 themes within these three categories, shown in Textbox 1.

Why are patient portals important?

While the evidence is currently immature, patient portals have demonstrated benefit by enabling the discovery of medical errors, improving adherence to medications, and providing patient-provider communication, etc. High-quality studies are needed to fully understand, improve, and evaluate their impact.

How does patient involvement improve quality of care?

Promoting patient involvement in health care delivery may lead to improved quality and safety of care [14,15] by enabling patients to spot and report errors in EMRs, for example [6]. Some patients recognize the role of patient portals in their health care, reporting satisfaction with the ability to communicate with their health care teams and perform tasks such as requesting prescription refills conveniently [3,16]. Portal use may reduce in-person visits, visits to emergency departments, and patient-provider telephone conversations [3,8-10,12,16]. Despite the potential of portals, already used in the ambulatory setting for some time, implementation in the inpatient setting has only recently gathered momentum [17-19]. The inpatient setting presents additional challenges for implementing patient portals [18,20]. Clinical conditions leading to hospitalization are often acute and the amount of medical information generated during this time can be extensive, which may overwhelm patients [20] and challenge information technology to rapidly display this information.

How does a patient portal improve patient engagement?

Patient portals may enhance patient engagement by enabling patients to access their electronic medical records (EMRs) and facilitating secure patient-provider communication.

What are organizational factors in healthcare?

Organizational factors: culture of a health care organization; decisions and actions it takes when an initial consideration is made to implement a patient portal

What are barriers in portals?

Barriers: factors that hinder widespread adoption or portal use

What is portal design?

Portal design: umbrella term for all design-related aspects of the portal including portal interface, content, features, and functions