Patient-Faqs

ahc patient portal

by Oswaldo Jacobson Published 2 years ago Updated 1 year ago
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What are the Augusta Health Patient portals?

The Augusta Health patient portals provide secure, online access to health information for patients and their families. We offer two portals, one for hospital patients and one for patients of Augusta Health Medical Group practices.

How can I request my health information online?

Request your health information anytime, from almost anywhere. The Augusta Health patient portals provide secure, online access to health information for patients and their families. We offer two portals, one for hospital patients and one for patients of Augusta Health Medical Group practices.

How do I register for the patient portal?

If you would like register for the patient portal, please call your physician’s office to receive login instructions. Adventist HealthCare Urgent Care offers secure, convenient access to your electronic health record.

How do I sign up for the ahcfw portal?

Please contact AHCFW at 540-213-7750 and provide your email address to recieve your portal invitation link. After creating your account, complete the Health History Form. It is helpful to have your medication bottles or a list of current medications available when completing this form.

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MyHospital Portal

For hospital patients, including the Emergency Department and Urgent Care centers.

MyOffice Portal

For Augusta Medical Group (AMG) patients who visit our Primary and Specialty Care offices, and our Convenient Care Clinics.

Want a Little Less Waiting Room?

Pre-Register for your appointment by completing and submiting the forms indicated below through the patient portal .

Pre-Register Online

Please contact AHCFW at 540-213-7750 and provide your email address to recieve your portal invitation link. After creating your account, complete the Health History Form. It is helpful to have your medication bottles or a list of current medications available when completing this form.

Where to get pin number for Alcona Health Center?

New users must request a PIN number at either the Alpena or Lincoln location of Alcona Health Center Pharmacy. Clicking “AHC Pharmacy Portal Login” below will navigate you to the secure portal website.

How to contact the billing department at a syslogan?

Do you prefer to pay by phone or have a question for our billing department? Simply phone us at (989) 736-8157 and ask for “billing”. We’re here to help!

Does Alcona Health Center have a Healthmark?

For the convenience of our patients, Alcona Health Center has partnered with HealthMark Group to support in the secure and timely delivery of patient records. Patients may submit a request/authorization electronically via the HealthMark Medical Records Request Portal by clicking here.

Why are catheters used?

Catheters can become a way for germs to enter the body and cause infections in the urinary tract. These infections are called catheter-associated urinary tract infections (CAUTIs). They can cause additional illness. Catheters are used when medically necessary as determined by your provider.

What is HEDIS in healthcare?

We report the same Healthcare Effectiveness Data and Information Set (HEDIS) used by many civilian health care practices to monitor quality of care provided in the MHS. Before posting HEDIS data, a National Committee for Quality Assurance (NCQA) certified auditor reviews and approves the measure process and data.

What is a central line?

A central line is a narrow tube inserted by a doctor into a large vein of a patient’s neck or chest. This is so the patient can receive fluids or medication, or so that blood can be collected for medical tests. Central lines can become a way for germs to enter the body and cause infections in the blood.

What is a catheter ad urethra?

Catheter Associated Urinary Tract Infections (CAUTI) A catheter is a drainage tube that is inserted into a patient’s urinary bladder through the urethra. It is left in place to collect urine while a patient is immobile or incontinent.

How often do hospitals have to undergo accreditation?

We require our clinics and hospitals to undergo on-site surveys by nationally-recognized accreditation organizations every three years.

Why is there no data in the measures below?

If there is no data included with the description of the measures below, it may be because your facility doesn't offer that particular service or treatment. Some data is reported every month or quarter and some is reported once a year. Occasionally, a measure is no longer used.

What are sentinel events?

Sentinel Events are those that result in harm or death to a patient. They require immediate reporting, response, and investigation. This measure is a facility specific one that shows you what sentinel events occurred in individual hospitals or clinics. Your military hospital or clinic may not be on this list. Some don’t provide services that can result in a Sentinel Event. Others may not have enough data to report in a way that protects patient privacy. Data are updated in April of each year and cover the previous calendar year.

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